@import"https://fonts.googleapis.com/css2?family=Space+Grotesk:wght@500;600;700&family=Hanken+Grotesk:wght@400;500;600;700;800&family=Space+Mono:wght@400;700&display=swap";:root{--paper: #f6f3ed;--paper-2: #efe9df;--surface: #fffefb;--surface-2: #faf7f1;--surface-cool: #f3faf6;--ink: #17151b;--ink-2: #514c59;--ink-3: #8a8392;--ink-4: #aaa3b0;--line: #e8e1d5;--line-2: #dacfbe;--line-3: #cbbfa9;--violet: #6d28d9;--violet-2: #7c3aed;--violet-3: #4c1d95;--violet-700: #5b21b6;--violet-tint: #f2ecfe;--violet-tint-2: #e6d9fc;--violet-line: #d8c6fa;--dome-light: #b9f2c9;--dome: #34c759;--dome-2: #1fae4d;--dome-3: #0f8a3c;--dome-base: #0a5f2a;--green: #23845a;--green-tint: #e6f6ec;--amber: #c78014;--amber-tint: #fbf1da;--red: #c2413a;--red-tint: #fbeae8;--display: "Space Grotesk", system-ui, sans-serif;--body: "Hanken Grotesk", system-ui, sans-serif;--mono: "Space Mono", ui-monospace, monospace;--shadow-xs: 0 1px 2px rgba(28, 20, 40, .05);--shadow-sm: 0 1px 2px rgba(28, 20, 40, .05), 0 4px 12px rgba(28, 20, 40, .05);--shadow-md: 0 2px 6px rgba(28, 20, 40, .06), 0 14px 34px -10px rgba(28, 20, 40, .12);--shadow-lg: 0 8px 18px rgba(28, 20, 40, .08), 0 30px 60px -18px rgba(28, 20, 40, .18);--shadow-violet: 0 14px 34px -8px rgba(109, 40, 217, .4);--shadow: var(--shadow-md);--radius-sm: 10px;--radius-md: 14px;--radius-lg: 20px;--radius-xl: 28px;--scrollbar-size: 10px;--scrollbar-thumb: rgba(138, 131, 146, .34);--scrollbar-thumb-hover: rgba(109, 40, 217, .42);--scrollbar-thumb-active: rgba(76, 29, 149, .55);--scrollbar-track: transparent}*{box-sizing:border-box;scrollbar-color:var(--scrollbar-thumb) var(--scrollbar-track);scrollbar-width:thin}*::-webkit-scrollbar{width:var(--scrollbar-size);height:var(--scrollbar-size)}*::-webkit-scrollbar-track{background:var(--scrollbar-track)}*::-webkit-scrollbar-thumb{min-height:48px;border:3px solid transparent;border-radius:999px;background:var(--scrollbar-thumb);background-clip:padding-box}*::-webkit-scrollbar-thumb:hover{background:var(--scrollbar-thumb-hover);background-clip:padding-box}*::-webkit-scrollbar-thumb:active{background:var(--scrollbar-thumb-active);background-clip:padding-box}*::-webkit-scrollbar-corner{background:transparent}.sidebar-nav,.archive-layout,.archive-review-thread,.scope-preview-modal,.checkout-modal,.thread,.conversation-list,.admin-thread,.admin-reply textarea,.ticket-inspector,.inspector-body,.scope-editor textarea,.operations-panel textarea,.admin-panel textarea{overscroll-behavior:contain;scrollbar-gutter:stable}.sidebar-nav,.conversation-list,.thread,.admin-thread,.inspector-body{--scrollbar-thumb: rgba(138, 131, 146, .3)}.sidebar-nav:hover,.conversation-list:hover,.thread:hover,.admin-thread:hover,.inspector-body:hover,.scope-preview-modal:hover,.checkout-modal:hover{--scrollbar-thumb: rgba(138, 131, 146, .42)}html,body,#root{min-height:100%;height:100%}html{font-size:100%}body{margin:0;background:radial-gradient(120% 90% at 85% -10%,rgba(124,58,237,.07),transparent 55%),radial-gradient(100% 80% at 10% 110%,rgba(52,199,89,.06),transparent 50%),linear-gradient(180deg,var(--surface-2),var(--paper) 40%);color:var(--ink);font-family:var(--body);-webkit-font-smoothing:antialiased;text-rendering:optimizeLegibility}body:has(.customer-shell--workspace){overflow:hidden}body:has(.admin-shell){overflow:hidden}button,input,textarea,select{font:inherit}button{cursor:pointer}button:disabled{cursor:default}.primary:disabled,.secondary:disabled,.ghost:disabled{opacity:.58;box-shadow:none}.primary:disabled:hover{background:var(--violet)}h1,h2,h3,p{margin:0}h1,h2,h3{font-family:var(--display);letter-spacing:0}.easy-mark{position:relative;overflow:hidden;width:98px;height:98px;border-radius:50%;display:grid;place-items:center;color:#fff;background:radial-gradient(90% 80% at 36% 26%,rgba(255,255,255,.85),transparent 40%),radial-gradient(120% 120% at 40% 30%,var(--dome-light) 0%,var(--dome) 34%,var(--dome-2) 60%,var(--dome-3) 100%);box-shadow:inset 0 3px 6px #fff9,inset 0 -8px 16px #08461e8c,0 3px 0 var(--dome-base),0 12px #073f1d,0 26px 40px -14px #0f5a2a99;-webkit-user-select:none;user-select:none}.easy-mark:before{content:"";position:absolute;left:16%;right:16%;top:8%;height:36%;border-radius:50%;background:linear-gradient(180deg,#ffffffc7,#fff0);pointer-events:none}.easy-mark span{position:relative;z-index:1;font-family:var(--display);font-weight:800;font-size:1.375rem;text-shadow:0 1px 1px rgba(8,70,30,.6),0 2px 6px rgba(8,70,30,.4)}.easy-mark.small{width:30px;height:30px;border-radius:9px;box-shadow:inset 0 2px 3px #fff9,inset 0 -3px 6px #08461e80,0 2px 0 var(--dome-base),0 5px 12px -3px #0f5a2a99}.easy-mark.small span{font-size:.6875rem}.primary,.secondary,.ghost,.icon-button,.send-button{border:0;display:inline-flex;align-items:center;justify-content:center;gap:8px;min-height:40px;border-radius:12px;font-weight:800}.primary{background:linear-gradient(180deg,var(--violet-2),var(--violet));color:#fff;padding:0 16px;box-shadow:var(--shadow-violet)}.primary:hover{background:linear-gradient(180deg,var(--violet),var(--violet-3))}.secondary{background:var(--surface);color:var(--ink);border:1.5px solid var(--line-2);padding:0 14px;box-shadow:var(--shadow-xs)}.secondary:hover{border-color:var(--line-3);background:var(--surface-2)}.secondary.danger{color:var(--red);background:#fff7f5;border-color:#c2413a38}.secondary.danger:hover{background:#fee8e4}.ghost{background:transparent;color:var(--ink-2);border:1px solid var(--line);padding:0 14px}.wide{width:100%}.eyebrow,.mini-label{color:var(--ink-3);font-family:var(--mono);font-size:.6875rem;letter-spacing:.12em;text-transform:uppercase}.muted{color:var(--ink-3)}.customer-shell{min-height:100vh;display:flex;flex-direction:column}.customer-shell--workspace{height:100vh;min-height:0;overflow:hidden}.customer-top{height:68px;display:flex;align-items:center;justify-content:space-between;padding:0 24px;border-bottom:1px solid rgba(231,223,211,.76);background:#faf7f2c7;-webkit-backdrop-filter:blur(14px);backdrop-filter:blur(14px);position:sticky;top:0;z-index:10}.customer-top--landing{height:76px;padding:0 34px;border-bottom-color:#d6ccb99e;background:#fbfaf7db;box-shadow:0 1px #ffffffb8}.brand-lockup,.admin-brand{display:flex;align-items:center;gap:11px}.brand-lockup b,.admin-brand b{display:block;font-family:var(--display);font-size:1.125rem}.brand-lockup span,.admin-brand span{display:block;color:var(--ink-3);font-size:.75rem}.admin-brand{min-height:46px;padding:2px 0 8px;border-bottom:1px solid var(--line)}.admin-brand-copy{min-width:0;flex:1 1 auto}.admin-brand b,.admin-brand span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.admin-signout-icon{flex:0 0 auto;width:34px;height:34px;border:1px solid var(--line);border-radius:8px;display:inline-grid;place-items:center;color:var(--ink-2);background:var(--surface)}.admin-signout-icon:hover{color:var(--red);border-color:#c2413a3d;background:#fff7f5}.top-link{color:var(--ink-2);text-decoration:none;font-weight:700}.top-actions{display:flex;align-items:center;gap:14px}.profile-actions{display:flex;align-items:center;gap:8px}.profile-chip{display:inline-flex;align-items:center;gap:9px;min-width:0;max-width:min(320px,36vw);padding:5px 8px 5px 5px;border:1px solid rgba(214,204,185,.72);border-radius:999px;background:#fffdf9c7;box-shadow:var(--shadow-sm)}.profile-avatar{width:34px;height:34px;flex:0 0 34px;border-radius:50%;display:grid;place-items:center;color:#fff;background:radial-gradient(80% 90% at 30% 20%,rgba(255,255,255,.62),transparent 38%),linear-gradient(145deg,var(--green),var(--violet));font-family:var(--display);font-weight:800;font-size:.875rem}.profile-avatar.image{object-fit:cover;background:var(--paper-2)}.profile-copy{min-width:0;display:grid;line-height:1.05}.profile-copy b,.profile-copy small{display:block;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.profile-copy b{color:var(--ink);font-size:.8125rem;font-weight:800}.profile-copy small{color:var(--ink-3);font-size:.6875rem}.signout-button{width:36px;min-height:36px;color:var(--ink-2)}.as-button{border:0;background:transparent;padding:0}.customer-top--landing .brand-lockup b{font-size:1.25rem;line-height:1}.customer-top--landing .brand-lockup span{margin-top:4px;color:#706a78;font-size:.875rem;line-height:1}.customer-top--landing .top-link.as-button{min-height:42px;border:1.5px solid rgba(214,204,185,.78);border-radius:999px;padding:0 18px;color:var(--ink);background:#fffdf9c7;box-shadow:0 1px #ffffffbd inset,var(--shadow-sm);font-weight:800}.customer-top--landing .top-link.as-button:hover{border-color:var(--violet-line);background:var(--surface)}.customer-top--landing .easy-mark.small{background:radial-gradient(120% 120% at 38% 26%,#b9f2c9,#34c759 36%,#1fae4d 64%,#0f8a3c);box-shadow:inset 0 2px 3px #ffffff94,inset 0 -3px 6px #08461e80,0 2px #0a5f2a,0 5px 12px -3px #0f5a2a99}.auth-gate{min-height:calc(100vh - 68px);display:grid;place-items:center;padding:24px}.auth-card{position:relative;width:min(420px,100%);display:grid;gap:16px;justify-items:stretch;background:var(--surface);border:1px solid var(--line);border-radius:var(--radius-xl);box-shadow:var(--shadow-lg);padding:30px 28px;text-align:center}.auth-modal{max-height:min(720px,calc(100vh - 32px));overflow:auto}.auth-card>.easy-mark{justify-self:center;width:82px;height:82px}.auth-card h1{margin-top:8px;font-size:1.5rem;line-height:1.02;text-align:center}.auth-card p{margin-top:10px;color:var(--ink-2);line-height:1.45;text-align:center}.magic-form{display:grid;gap:12px;text-align:left}.magic-form label{display:grid;gap:7px;color:var(--ink-2);font-size:.8125rem;font-weight:800}.magic-form input{height:48px;border:1.5px solid var(--line-2);border-radius:12px;background:var(--surface-2);padding:0 14px;outline:none}.magic-form input:focus{border-color:var(--violet);box-shadow:0 0 0 4px var(--violet-tint);background:var(--surface)}.google-button{min-height:46px;margin-top:2px;background:var(--surface)}.divider{display:flex;align-items:center;gap:12px;color:var(--ink-3);font-family:var(--mono);font-size:.6875rem;text-transform:uppercase;letter-spacing:.1em}.divider:before,.divider:after{content:"";height:1px;flex:1;background:var(--line)}.auth-success{display:grid;gap:4px;background:var(--green-tint);border:1px solid rgba(35,132,90,.18);color:var(--green);border-radius:8px;padding:12px}.auth-success a{color:var(--green);font-weight:800}.auth-card p.auth-foot{margin-top:2px;color:var(--ink-3);font-size:.75rem;line-height:1.5}.customer-solo{flex:1}.customer-workspace{flex:1 1 auto;min-height:0;height:auto;display:grid;grid-template-columns:304px minmax(0,1fr);overflow:hidden;background:var(--paper)}.customer-sidebar{min-height:0;height:100%;display:grid;grid-template-rows:auto minmax(0,1fr) auto;gap:0;border-right:1px solid var(--line);background:var(--surface);padding:0;overflow:hidden;overscroll-behavior:contain}.sidebar-brand{min-width:0;padding:20px 18px 14px;border-bottom:1px solid var(--line)}.sidebar-nav{min-height:0;overflow-y:auto;overscroll-behavior:contain;padding:16px 12px}.sidebar-section{display:grid;gap:8px;margin-bottom:18px}.sidebar-section-button{width:100%;height:40px;display:grid;grid-template-columns:20px minmax(0,1fr) auto;align-items:center;gap:9px;border:1px solid transparent;border-radius:10px;background:transparent;color:var(--ink);padding:0 9px;text-align:left;font-weight:800;font-size:.875rem}.sidebar-section-button:hover{color:var(--ink);background:var(--surface-2);border-color:transparent}.sidebar-section-button.active{color:var(--ink);background:transparent;border-color:transparent}.sidebar-section-button span,.sidebar-item b,.sidebar-item span{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.sidebar-section-button small{color:var(--ink-3);font-size:.6875rem}.sidebar-section-button small.sidebar-new-count{min-width:0;border-radius:999px;background:var(--violet);color:#fff;padding:3px 7px;font-size:.625rem;line-height:1}.sidebar-items{display:grid;gap:4px;padding-left:0}.sidebar-item{width:100%;min-height:72px;display:grid;gap:5px;border:1px solid transparent;border-radius:12px;background:transparent;padding:11px 12px;text-align:left;transition:background .14s ease,border-color .14s ease}.sidebar-item:hover{background:var(--surface-2)}.sidebar-item.active{background:var(--violet-tint);border-color:var(--violet-tint-2)}.sidebar-item.has-unread:not(.active){background:var(--surface);border-color:transparent}.sidebar-item-title{display:flex;align-items:center;gap:8px}.sidebar-item b{flex:1 1 auto;color:var(--ink);font-size:.875rem;line-height:1.25}.sidebar-item.active b{color:var(--violet-3)}.ticket-unread-badge{min-width:20px;height:20px;flex:0 0 auto;display:inline-grid;place-items:center;border-radius:999px;background:var(--violet);color:#fff;font-size:.6875rem;font-style:normal;font-weight:900;line-height:1}.sidebar-last-message{color:var(--ink-3);font-size:.78125rem;line-height:1.35}.sidebar-item.last-from-other .sidebar-last-message{color:var(--green);font-weight:800}.sidebar-item.close-requested .sidebar-last-message{color:var(--amber);font-weight:900}.sidebar-item span,.sidebar-empty{color:var(--ink-3);font-size:.75rem}.sidebar-ticket-meta{font-family:var(--mono);font-size:.625rem;letter-spacing:.1em;text-transform:uppercase}.sidebar-item.active .sidebar-ticket-meta{color:var(--violet)}.sidebar-empty{padding:8px 10px}.sidebar-create{height:40px;width:100%;border:1.5px dashed var(--line-2);border-radius:12px;display:inline-flex;align-items:center;justify-content:center;gap:7px;color:var(--ink-2);background:var(--surface);font-weight:800}.sidebar-create:hover{border-color:var(--violet-line);color:var(--violet-3)}.sidebar-create:disabled{color:var(--ink-3);background:var(--paper-2);opacity:.72}.sidebar-footer{display:grid;padding:12px;border-top:1px solid var(--line)}.sidebar-profile-row{position:relative}.sidebar-profile-chip{width:100%;max-width:none;border-radius:12px;background:var(--surface)}.account-menu-button{text-align:left}.account-menu-button:hover,.account-menu-button[aria-expanded=true]{border-color:var(--violet-line);background:var(--surface)}.sidebar-profile-chip .profile-copy{display:grid}.account-menu{position:absolute;left:0;right:0;bottom:calc(100% + 8px);z-index:20;display:grid;gap:2px;padding:8px;border:1px solid var(--line-2);border-radius:14px;background:var(--surface);box-shadow:var(--shadow-lg)}.account-menu-copy{display:grid;gap:2px;min-width:0;padding:2px 2px 8px;border-bottom:1px solid var(--line)}.account-menu-copy span{color:var(--ink-3);font-size:.6875rem;font-weight:800}.account-menu-copy b{min-width:0;overflow:hidden;color:var(--ink);font-size:.75rem;text-overflow:ellipsis;white-space:nowrap}.account-menu button{min-height:36px;border:0;border-radius:8px;display:inline-flex;align-items:center;justify-content:flex-start;gap:8px;padding:0 10px;color:var(--red);background:transparent;font-weight:800}.account-menu button span{min-width:0;flex:1 1 auto;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.account-menu button small{min-width:22px;height:20px;display:inline-grid;place-items:center;border-radius:999px;background:var(--paper-2);color:var(--ink-3);font-size:.6875rem}.account-menu button.account-menu-neutral{color:var(--ink)}.account-menu button:hover{background:#fff1ee}.account-menu button.account-menu-neutral:hover{background:var(--violet-tint)}.workspace-panel{min-width:0;min-height:0}.archive-layout{width:100%;height:100%;min-height:0;padding:28px;overflow:auto}.archive-panel{max-width:920px;display:grid;gap:18px}.archive-panel-header{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;padding-bottom:18px;border-bottom:1px solid var(--line)}.archive-panel-header h2{font-size:clamp(1.75rem,4vw,2.875rem)}.archive-panel-header p{max-width:520px;color:var(--ink-3);font-size:1rem}.archive-ticket-list{display:grid;gap:8px}.archive-ticket,.archive-empty{width:100%;border:1px solid var(--line);border-radius:8px;background:#fffdf9b8;box-shadow:var(--shadow-sm)}.archive-ticket{min-height:68px;display:grid;grid-template-columns:minmax(0,1fr) auto;align-items:center;gap:16px;padding:12px 14px;text-align:left}.archive-ticket:hover,.archive-ticket.active{border-color:var(--violet-line);background:var(--violet-tint)}.archive-ticket span{min-width:0;display:grid;gap:3px}.archive-ticket b,.archive-ticket small{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.archive-ticket b{color:var(--ink);font-size:1rem}.archive-ticket small{color:var(--ink-3);font-size:.8125rem}.archive-ticket i{color:var(--ink-3);font-family:var(--mono);font-size:.6875rem;font-style:normal}.archive-empty{min-height:160px;display:grid;place-items:center;gap:8px;color:var(--ink-3);font-weight:800}.archive-review-modal{width:min(860px,calc(100vw - 32px));max-height:min(820px,calc(100vh - 32px));display:grid;grid-template-rows:auto minmax(0,1fr) auto;gap:14px;padding:18px}.archive-review-header{min-width:0;display:grid;grid-template-columns:44px minmax(0,1fr);gap:12px;padding-right:42px}.archive-review-header h2{min-width:0;margin:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:1.625rem}.archive-review-header p{margin-top:2px;color:var(--ink-3);font-family:var(--mono);font-size:.75rem}.archive-review-thread{min-height:260px;max-height:56vh;overflow:auto;display:grid;align-content:start;gap:14px;border:1px solid var(--line);border-radius:8px;background:#faf7f294;padding:16px}.archive-review-thread .message{max-width:82%}.archive-review-actions{display:flex;justify-content:flex-end;gap:10px}.customer-workspace .chat-layout{width:100%;min-height:0;height:100%;margin:0;padding:0;overflow:hidden}.customer-workspace .chat-layout.active{height:100%}.customer-workspace .chat-layout.empty-workspace{grid-template-rows:minmax(0,1fr) auto auto auto;align-items:stretch}.customer-workspace .composer-wrap{position:relative;bottom:auto;min-width:0}.customer-global-voice-alert{position:fixed;top:14px;left:max(304px,304px);right:18px;z-index:70;min-height:52px;display:flex;align-items:center;justify-content:space-between;gap:14px;border:1px solid rgba(159,18,57,.44);border-radius:8px;padding:8px 9px 8px 13px;color:#fff;background:#9f1239;box-shadow:0 14px 36px #9f123947,var(--shadow-md)}.customer-global-voice-alert--active,.admin-global-voice-alert--active{border-color:#23845a7a;background:#146c43;box-shadow:0 14px 36px #146c433d,var(--shadow-md)}.customer-global-voice-alert--waiting,.admin-global-voice-alert--waiting{border-color:#9f123980;background:#9f1239;box-shadow:0 14px 36px #9f123947,var(--shadow-md)}.customer-global-voice-copy{min-width:0;display:inline-flex;align-items:center;gap:10px}.customer-global-voice-copy>svg{flex:0 0 auto}.customer-global-voice-copy span{min-width:0;display:grid;gap:1px}.customer-global-voice-copy b,.customer-global-voice-copy small{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.customer-global-voice-copy b{font-size:.8125rem;font-weight:900}.customer-global-voice-copy small{color:#ffffffd6;font-size:.6875rem;font-weight:800}.customer-global-voice-alert button{flex:0 0 auto;min-height:34px;border:0;border-radius:7px;padding:0 13px;color:#9f1239;background:#fff;box-shadow:0 6px 14px #18161c29;font-size:.75rem;font-weight:900}.customer-global-voice-actions,.admin-global-voice-actions{flex:0 0 auto;display:inline-flex;align-items:center;gap:8px}.customer-global-voice-alert--active button,.admin-global-voice-alert--active button{color:#146c43}.customer-global-voice-alert--waiting button,.admin-global-voice-alert--waiting button,.customer-global-voice-alert--active .customer-global-voice-leave,.admin-global-voice-alert--active .admin-global-voice-leave{color:#9f1239}.customer-ticket-bar{min-width:0;display:grid;overflow:visible;border:0;border-bottom:1px solid var(--line);border-radius:0;background:#fffefbb8;box-shadow:none;-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px)}.close-ticket-button{flex:0 0 auto;min-height:34px;padding:0 12px;font-size:.8125rem}.ticket-close-request-card{display:flex;align-items:center;justify-content:space-between;flex-wrap:wrap;gap:10px;border:0;border-radius:0;background:var(--amber-tint);padding:10px}.ticket-close-request-card b{display:block;color:var(--ink);font-size:.8125rem}.ticket-close-request-card p{margin-top:3px;color:var(--ink-2);font-size:.75rem}.ticket-close-request-card>div:last-child{display:flex;align-items:center;flex-wrap:wrap;justify-content:flex-end;gap:8px;flex:0 0 auto}.ticket-close-request-card button{min-height:38px;padding:0 13px;font-size:.8125rem}.support-stack{min-height:0;display:grid;gap:0}.support-strip{min-height:64px;display:flex;align-items:center;justify-content:space-between;gap:12px;border:0;border-radius:0;background:transparent;padding:12px 26px;box-shadow:none}.customer-ticket-bar .support-state b{font-family:var(--display);font-size:1.0625rem;font-weight:700;letter-spacing:-.01em}.customer-ticket-bar .support-state small{margin-top:2px;font-size:.78125rem}.support-live-dot{display:inline-block;width:7px;height:7px;margin-right:7px;border-radius:999px;background:var(--green);box-shadow:0 0 #23845a57;animation:live-dot 1.35s ease-out infinite;vertical-align:1px}.support-strip--voice-incoming .support-live-dot{background:#fff}@media(prefers-reduced-motion:reduce){.support-live-dot{animation:none}}.customer-ticket-bar .support-actions .secondary{min-height:34px;padding:0 12px;font-size:.8125rem}.customer-ticket-bar .support-strip+.live-voice-panel{margin:8px 10px 10px}.support-strip--voice-active{border-color:#23845a47;background:linear-gradient(90deg,#ebf9f1eb,#fffdf9e6)}.support-strip--voice-incoming{border-color:#9f123970;color:#fff;background:#9f1239;box-shadow:0 14px 32px #9f12393d,var(--shadow-sm)}.support-state{min-width:0;display:flex;align-items:center;gap:11px;color:var(--ink-2)}.support-state>svg{width:38px;height:38px;flex:0 0 38px;display:grid;place-items:center;border:1px solid var(--violet-tint-2);border-radius:11px;padding:9px;flex:0 0 auto;color:var(--violet);background:var(--violet-tint)}.support-state span{min-width:0;display:grid;gap:1px}.support-state b,.support-state small{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.support-state b{color:var(--ink);font-size:.8125rem}.support-state small{color:var(--ink-3);font-size:.75rem}.support-state--human_active>svg,.support-state--human_requested>svg{color:var(--dome-3);background:var(--green-tint);border-color:#c7e9d2}.support-strip--voice-incoming .support-state,.support-strip--voice-incoming .support-state>svg,.support-strip--voice-incoming .support-state b,.support-strip--voice-incoming .support-state small{color:#fff}.support-actions{flex:0 0 auto;display:flex;align-items:center;flex-wrap:wrap;justify-content:flex-end;gap:8px}.customer-voice-join-button{flex:0 0 auto;min-height:38px;border:0;border-radius:8px;display:inline-flex;align-items:center;justify-content:center;gap:8px;padding:0 14px;color:#9f1239;background:#fff;box-shadow:0 8px 18px #18161c29;font-weight:900;white-space:nowrap}.voice-live-pill{min-height:32px;display:inline-flex;align-items:center;gap:6px;border:1px solid rgba(35,132,90,.22);border-radius:999px;padding:0 10px;color:var(--green);background:var(--green-tint);font-family:var(--mono);font-size:.6875rem;font-weight:800}.voice-live-pill:before,.voice-status-dot{content:"";width:7px;height:7px;flex:0 0 7px;border-radius:999px;background:var(--green);box-shadow:0 0 #23845a57;animation:live-dot 1.35s ease-out infinite}.live-voice-panel{display:grid;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:14px;border:1px solid rgba(35,132,90,.24);border-radius:8px;background:#f6fdf8f0;padding:12px 14px;box-shadow:var(--shadow-sm)}.live-voice-panel--human{border-color:#683ad83d;background:#f7f3ffc7}.live-voice-panel--waiting{border-color:#9f123947;background:#fff5f7e6}.live-voice-visual{position:relative;width:54px;height:54px;display:grid;place-items:center}.live-voice-visual:before,.live-voice-visual:after{content:"";position:absolute;inset:4px;border:1px solid rgba(35,132,90,.32);border-radius:50%;animation:voice-ring 1.8s ease-out infinite}.live-voice-visual:after{animation-delay:.55s}.live-voice-panel--human .live-voice-visual:before,.live-voice-panel--human .live-voice-visual:after{border-color:#683ad852}.live-voice-panel--waiting .live-voice-visual:before,.live-voice-panel--waiting .live-voice-visual:after{border-color:#9f123952}.live-voice-core{position:relative;z-index:1;width:38px;height:38px;display:grid;place-items:center;border-radius:50%;background:var(--green);color:#fff;box-shadow:0 10px 20px #23845a2e}.live-voice-panel--human .live-voice-core{background:var(--violet);box-shadow:0 10px 20px #683ad833}.live-voice-panel--waiting .live-voice-core{background:#9f1239;box-shadow:0 10px 20px #9f123938}.live-voice-copy{min-width:0;display:grid;gap:3px}.live-call-kicker{display:inline-flex;align-items:center;gap:6px;color:var(--green);font-family:var(--mono);font-size:.625rem;font-weight:900;text-transform:uppercase}.live-voice-panel--human .live-call-kicker{color:var(--violet)}.live-voice-panel--waiting .live-call-kicker{color:#9f1239}.live-voice-copy h3{min-width:0;overflow:hidden;color:var(--ink);font-size:1.062rem;text-overflow:ellipsis;white-space:nowrap}.live-voice-copy p{min-width:0;overflow:hidden;color:var(--ink-2);font-size:.8125rem;text-overflow:ellipsis;white-space:nowrap}.live-voice-status{display:grid;justify-items:end;gap:8px}.live-voice-stats{display:flex;flex-wrap:wrap;justify-content:flex-end;gap:6px}.live-voice-stats span{min-width:66px;display:grid;gap:1px;border:1px solid rgba(35,132,90,.17);border-radius:8px;background:#fffdf9b8;padding:6px 8px}.live-voice-stats b{color:var(--ink);font-size:.75rem}.live-voice-stats small{color:var(--ink-3);font-size:.625rem;font-weight:800;text-transform:uppercase}.voice-meter{height:18px;display:inline-flex;align-items:end;gap:3px}.voice-meter span{width:4px;height:7px;border-radius:999px;background:var(--green);animation:voice-bar .9s ease-in-out infinite}.voice-meter span:nth-child(2){animation-delay:.12s}.voice-meter span:nth-child(3){animation-delay:.24s}.voice-meter span:nth-child(4){animation-delay:.36s}.voice-meter.compact{height:13px}.voice-meter.compact span{width:3px}.live-voice-leave{min-width:112px}.live-ai-feed{grid-column:2 / 4;min-width:0;display:grid;gap:8px;border-top:1px solid rgba(35,132,90,.16);padding-top:10px}.live-ai-phase{width:fit-content;display:inline-flex;align-items:center;gap:7px;border:1px solid rgba(35,132,90,.22);border-radius:999px;background:#ffffffb8;color:var(--green);padding:5px 9px;font-size:.75rem;font-weight:900}.live-ai-phase--thinking{color:var(--violet);border-color:#683ad838}.live-ai-phase--speaking{color:#0f766e;border-color:#0f766e3d}.live-ai-phase--error{color:var(--red);border-color:#b2404047}.live-ai-transcript{max-height:132px;overflow:auto;display:grid;gap:6px;padding-right:4px}.live-ai-transcript p{min-width:0;display:grid;grid-template-columns:74px minmax(0,1fr);gap:8px;color:var(--ink-2);font-size:.8125rem}.live-ai-transcript b{color:var(--ink);font-size:.6875rem;text-transform:uppercase}.live-ai-transcript span{min-width:0;overflow-wrap:anywhere}.live-ai-error{border:1px solid rgba(178,64,64,.22);border-radius:8px;background:#fff7f7e6;color:var(--red);padding:8px 10px;font-size:.75rem;font-weight:800}.live-voice-buttons{display:flex;justify-content:flex-end;gap:8px}.live-voice-interrupt{min-width:118px}@keyframes live-dot{70%{box-shadow:0 0 0 7px #23845a00}to{box-shadow:0 0 #23845a00}}@keyframes voice-ring{0%{opacity:.55;transform:scale(.72)}to{opacity:0;transform:scale(1.24)}}@keyframes voice-bar{0%,to{height:6px}50%{height:18px}}@media(prefers-reduced-motion:reduce){.voice-live-pill:before,.voice-status-dot,.live-voice-visual:before,.live-voice-visual:after,.voice-meter span{animation:none}}.chat-layout{width:min(860px,calc(100vw - 32px));min-height:calc(100vh - 68px);margin:0 auto;display:grid;grid-template-rows:minmax(0,1fr) auto;padding:26px 0 20px}.chat-layout.active{height:calc(100vh - 68px);grid-template-rows:auto minmax(0,1fr) auto auto auto auto}.landing-layout{width:min(1120px,calc(100% - 64px));min-height:calc(100svh - 76px);height:auto;grid-template-rows:minmax(0,1fr) auto;align-content:center;padding:18px 0 20px}.landing-layout .hero-panel{overflow:visible}.hero-panel{min-height:0;display:grid;grid-template-columns:minmax(0,1.04fr) minmax(280px,.96fr);align-items:center;gap:clamp(32px,5vw,56px);padding:8px 0 18px}.hero-copy{min-width:0;display:grid;justify-items:start;gap:18px;text-align:left}.hero-kicker{min-height:34px;display:inline-flex;align-items:center;gap:8px;border:1px solid var(--violet-line);border-radius:999px;padding:0 12px;color:var(--violet-3);background:var(--violet-tint);box-shadow:0 1px #ffffffbd inset;font-size:.8125rem;font-weight:800}.hero-action{position:relative;min-height:320px;width:100%;display:grid;align-content:center;justify-items:center;gap:0;padding:0}.hero-action-index{position:absolute;top:14px;left:18px;color:var(--ink-4);font-family:var(--mono);font-size:.75rem;font-weight:900;letter-spacing:.12em}.hero-stage{position:relative;width:340px;max-width:100%;height:300px;display:grid;place-items:center;overflow:hidden;border-radius:28px;background:radial-gradient(54% 50% at 50% 48%,rgba(242,236,254,.92) 0%,transparent 70%)}.hero-stage:after{content:"";position:absolute;inset:0;background-image:linear-gradient(rgba(218,207,190,.78) 1px,transparent 1px),linear-gradient(90deg,rgba(218,207,190,.78) 1px,transparent 1px);background-size:46px 46px;opacity:.18;-webkit-mask-image:radial-gradient(52% 48% at 50% 48%,#000,transparent 72%);mask-image:radial-gradient(52% 48% at 50% 48%,#000,transparent 72%);pointer-events:none}.hero-pulse-ring{position:absolute;z-index:5;top:50%;left:50%;width:204px;height:204px;margin:-102px 0 0 -102px;border:2px solid var(--violet);border-radius:50%;opacity:0;pointer-events:none}.hero-shock{position:absolute;z-index:5;top:50%;left:50%;width:188px;height:188px;margin:-94px 0 0 -94px;border:3px solid var(--violet);border-radius:50%;opacity:0;pointer-events:none}.hero-dome-hint{position:absolute;z-index:7;left:50%;bottom:34px;transform:translate(-50%);color:var(--ink-3);font-family:var(--mono);font-size:.6875rem;letter-spacing:.14em;text-transform:uppercase;white-space:nowrap}.hero-action-copy{position:relative;z-index:1;margin-top:14px;max-width:260px;display:grid;gap:4px;text-align:center}.hero-action-copy b{font-family:var(--display);font-size:1.125rem;font-weight:700}.hero-action-copy span{color:var(--ink-3);font-size:.9375rem;line-height:1.35}.workspace-loading-state{min-height:360px;display:grid;place-items:center;align-content:center;gap:8px;color:var(--ink-3);text-align:center}.workspace-loading-state h2{color:var(--ink);font-size:1.5rem}.workspace-loading-state p{max-width:360px;color:var(--ink-2)}.ticket-empty-panel{width:min(760px,100%);align-self:center;justify-self:center;display:grid;gap:22px;padding:clamp(22px,5vh,46px) 0 24px}.ticket-empty-copy{display:grid;justify-items:center;gap:12px;text-align:center}.ticket-empty-kicker{min-height:34px;display:inline-flex;align-items:center;gap:8px;border:1px solid var(--violet-line);border-radius:999px;background:var(--violet-tint);color:var(--violet-3);padding:0 12px;font-size:.8125rem;font-weight:900}.ticket-empty-panel h1{max-width:660px;font-size:clamp(2rem,4.2vw,3.125rem);line-height:1.02}.ticket-empty-panel p{max-width:590px;color:var(--ink-2);font-size:1.0625rem;line-height:1.48}.ticket-empty-suggestions{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px}.ticket-empty-suggestions button{min-height:70px;display:grid;grid-template-columns:18px minmax(0,1fr);align-items:start;gap:9px;border:1px solid var(--line);border-radius:8px;background:#fffdf9c7;color:var(--ink);padding:13px 14px;text-align:left;box-shadow:var(--shadow-sm)}.ticket-empty-suggestions button:hover{border-color:var(--violet-line);background:var(--surface)}.ticket-empty-suggestions svg{margin-top:2px;color:var(--violet)}.ticket-empty-suggestions span{min-width:0;color:var(--ink-2);font-size:.875rem;font-weight:800;line-height:1.25}.hero-button{position:relative;z-index:6;border:0;background:transparent;padding:0;margin:0}.hero-button:before{display:none}.hero-button .easy-mark{width:170px;height:170px;background:radial-gradient(90% 80% at 36% 26%,rgba(255,255,255,.85),transparent 40%),radial-gradient(120% 120% at 40% 30%,#b9f2c9,#34c759 34%,#1fae4d 60%,#0f8a3c);box-shadow:inset 0 3px 6px #fff9,inset 0 -8px 16px #08461e8c,0 3px #0a5f2a,0 12px #073f1d,0 26px 40px -14px #0f5a2a99;transition:transform .1s cubic-bezier(.3,.7,.4,1),box-shadow .1s ease}.hero-button .easy-mark span{font-size:2.5rem;text-shadow:0 1px 1px rgba(8,70,30,.6),0 2px 6px rgba(8,70,30,.4)}.hero-button:hover .easy-mark{transform:translateY(2px);box-shadow:inset 0 3px 6px #fff9,inset 0 -8px 16px #08461e8c,0 2px #0a5f2a,0 9px #073f1d,0 22px 34px -14px #0f5a2a99}.hero-button:active .easy-mark{transform:translateY(10px);box-shadow:inset 0 3px 6px #ffffff80,inset 0 -6px 14px #08461e99,0 1px #0a5f2a,0 2px #073f1d,0 8px 16px -8px #0f5a2a99}@keyframes pulse{0%{transform:scale(1);opacity:.45}to{transform:scale(1.7);opacity:0}}@keyframes hero-shock{0%{transform:scale(.6);opacity:.6}to{transform:scale(3.4);opacity:0}}@media(prefers-reduced-motion:no-preference){.hero-pulse-ring{animation:pulse 2.4s ease-out infinite}.hero-stage:has(.hero-button:active) .hero-shock{animation:hero-shock .7s cubic-bezier(.2,.7,.3,1) forwards}}.hero-panel h1{max-width:660px;color:#141118;font-size:clamp(2.375rem,4.4vw,3.2rem);line-height:.98;text-wrap:balance}.hero-panel p{max-width:560px;color:#514c57;font-size:19px;line-height:1.48;text-wrap:balance}.hero-proof{display:inline-flex;align-items:center;gap:10px;color:var(--ink-3);font-size:.875rem;font-weight:700}.hero-proof-avatars{display:inline-flex;flex:0 0 auto}.hero-proof-avatars i{width:28px;height:28px;border:2.5px solid var(--paper);border-radius:50%;background:linear-gradient(135deg,#a78bfa,#7c3aed);margin-left:-9px}.hero-proof-avatars i:first-child{margin-left:0}.hero-proof-avatars i:nth-child(2){background:linear-gradient(135deg,#fca5a5,#ef6c5a)}.hero-proof-avatars i:nth-child(3){background:linear-gradient(135deg,#6ee7b7,#10b981)}.suggestions{display:flex;justify-content:flex-start;flex-wrap:wrap;gap:9px;margin-top:2px}.suggestions button{border:1px solid var(--line-2);min-height:40px;display:inline-flex;align-items:center;gap:9px;text-align:left;background:var(--surface);color:var(--ink);border-radius:999px;padding:0 16px;box-shadow:var(--shadow-sm);font-size:14px;font-weight:700}.suggestions button:hover{border-color:var(--violet-line);background:var(--surface);color:var(--violet-3)}.suggestions svg{flex:0 0 auto;color:var(--violet)}.suggestions span{min-width:0}.thread-frame{position:relative;min-height:0}.thread{height:100%;min-height:0;overflow-y:auto;overscroll-behavior:contain;padding:22px 26px 8px}.thread-inner{width:100%;max-width:720px;margin:0 auto;display:flex;flex-direction:column;gap:18px;min-height:100%}.empty-thread{color:var(--ink-3);text-align:center;margin:auto}.new-message-jump{position:absolute;left:50%;bottom:16px;z-index:5;min-height:34px;display:inline-flex;align-items:center;gap:6px;transform:translate(-50%);border:1px solid var(--violet-line);border-radius:999px;background:var(--violet);color:#fff;box-shadow:var(--shadow);padding:0 12px;font-size:.75rem;font-weight:900}.new-message-jump:hover{background:var(--violet-2)}.message{max-width:76%;display:flex;flex-direction:column;gap:6px}.message.full{max-width:100%}.message.scope-archive-message{max-width:min(420px,100%)}.message.scope-widget-message{max-width:min(460px,100%)}.message.me{align-self:flex-end}.message.human,.message.ai{align-self:flex-start}.message.system{align-self:flex-start;max-width:min(78%,760px)}.message-meta{display:inline-flex;align-items:center;gap:7px;margin:0 0 0 4px;max-width:100%;color:var(--ink-3);font-family:var(--mono);font-size:.65625rem;text-transform:uppercase;letter-spacing:.06em}.message.me .message-meta{align-self:flex-end}.message-meta b,.message-meta small{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.message-meta b{color:var(--ink);font-size:.6875rem}.message-meta small{color:var(--ink-3);font-size:.625rem}.message-avatar-mini{width:20px;height:20px;flex:0 0 20px;border:0;border-radius:6px;display:grid;place-items:center;color:#fff;background:linear-gradient(135deg,var(--violet-2),var(--violet-3));font-size:.5625rem;font-weight:900}.message.me .message-avatar-mini{color:#fff;background:linear-gradient(135deg,var(--violet-2),var(--violet-3))}.message.human .message-meta,.message.ai .message-meta{color:var(--ink-2)}.message.ai .message-avatar-mini{color:#fff;background:linear-gradient(135deg,var(--violet-2),var(--violet-3))}.message.human .message-avatar-mini{color:#fff;background:linear-gradient(135deg,var(--dome),var(--dome-3))}.message.is-pending .bubble{opacity:.72}.bubble{border-radius:16px;padding:13px 16px;font-size:.96875rem;line-height:1.5;box-shadow:var(--shadow-xs)}.me .bubble{color:#fff;border:0;border-bottom-right-radius:6px;background:linear-gradient(180deg,var(--violet-2),var(--violet));box-shadow:var(--shadow-violet)}.human .bubble{border:1px solid #d6ecdd;border-bottom-left-radius:6px;background:var(--surface-cool)}.ai .bubble{color:var(--ink);background:var(--surface);border:1px solid var(--line);border-bottom-left-radius:6px}.system .bubble{background:var(--green-tint);border:1px solid rgba(35,132,90,.18);color:var(--green);font-family:var(--mono);font-size:.75rem;padding:8px 12px}.before-card{width:fit-content;margin-bottom:10px}.scope-card-archive{display:grid;gap:3px;width:100%;padding:10px 12px;border:1px solid var(--line);border-radius:12px;background:#fffdf9b8;box-shadow:var(--shadow-sm);text-align:left}.scope-card-archive:hover{border-color:var(--violet-line);background:var(--surface)}.scope-card-archive span{color:var(--ink-3);font-family:var(--mono);font-size:.625rem;letter-spacing:.08em;text-transform:uppercase}.scope-card-archive b{min-width:0;overflow:hidden;color:var(--ink-2);font-size:.8125rem;text-overflow:ellipsis;white-space:nowrap}.scope-card-archive small{color:var(--ink-3);font-size:.75rem}.scope-chat-widget{width:100%;min-height:76px;display:grid;grid-template-columns:minmax(0,1fr) 36px;align-items:center;gap:12px;padding:16px 18px;border:0;border-radius:18px;background:linear-gradient(135deg,#1f1330,#2c1c49);box-shadow:var(--shadow-lg);color:#fff;text-align:left;transition:transform .12s ease,box-shadow .18s ease}.scope-chat-widget:hover{transform:translateY(-2px);box-shadow:var(--shadow-lg)}.scope-chat-widget>span{min-width:0;display:grid;gap:3px}.scope-chat-widget i{color:#c4b5fd;font-family:var(--mono);font-size:.625rem;font-style:normal;letter-spacing:.08em;text-transform:uppercase}.scope-chat-widget b,.scope-chat-widget small{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.scope-chat-widget b{font-family:var(--display);font-size:1rem}.scope-chat-widget small{color:#c8bce0;font-size:.75rem}.scope-chat-widget svg{justify-self:end;width:40px;height:40px;border-radius:11px;padding:11px;color:#fff;background:#ffffff1f}.attachment{display:flex;align-items:center;gap:11px;max-width:320px;color:var(--ink);text-decoration:none;background:var(--surface);border:1px solid var(--line);border-radius:8px;padding:12px;box-shadow:var(--shadow-sm)}.attachment-thumb{width:46px;height:46px;flex:0 0 46px;object-fit:cover;border-radius:6px;background:var(--paper-2);border:1px solid var(--line)}.attachment b,.attachment small{display:block}.attachment small{color:var(--ink-3)}.submission-attachments{display:flex;flex-wrap:wrap;justify-content:flex-end;gap:8px;max-width:min(640px,100%)}.human .submission-attachments{justify-content:flex-start}.scope-card{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius-xl);box-shadow:var(--shadow-lg);overflow:hidden}.scope-card__top{display:flex;align-items:flex-start;justify-content:space-between;gap:20px;padding:24px 26px 20px;color:#fff;background:linear-gradient(135deg,#1f1330,#2c1c49)}.scope-card__top .eyebrow{color:#c4b5fd}.scope-card h3{margin-top:8px;color:#fff;font-size:1.625rem}.scope-card p{color:var(--ink-2);line-height:1.5;padding:20px 26px 4px}.status-pill{flex:none;display:inline-flex;align-items:center;border:1px solid rgba(196,181,253,.24);background:#ffffff1f;color:#ede9fe;border-radius:999px;padding:7px 10px;font-family:var(--mono);font-size:.6875rem}.scope-grid{display:grid;grid-template-columns:1fr 1fr;gap:22px;padding:18px 26px}.scope-grid>div{background:transparent;border:0;border-radius:0;padding:0}.scope-grid ul{list-style:none;margin:10px 0 0;padding:0;display:grid;gap:8px}.scope-grid li{position:relative;padding-left:18px;color:var(--ink);line-height:1.35}.scope-grid li:before{content:"";position:absolute;top:8px;left:0;width:6px;height:6px;border-radius:50%;background:var(--violet)}.scope-grid>div:nth-child(2) li:before{background:var(--green)}.examples-row{display:flex;gap:8px;flex-wrap:wrap;padding:0 26px 18px}.examples-row span{border:1px solid var(--line-2);background:var(--surface);color:var(--ink-2);border-radius:999px;padding:7px 10px;font-size:.8125rem;font-weight:700}.scope-card__bottom{display:flex;align-items:center;justify-content:space-between;gap:20px;padding:20px 26px;border-top:1px solid var(--line);background:var(--surface-2)}.price{font-family:var(--display);font-size:1.812rem;font-weight:800}.scope-decision-bar{display:flex;align-items:stretch;justify-content:space-between;gap:16px;width:min(720px,calc(100% - 52px));margin:0 auto -2px;padding:14px 16px;border:1px solid var(--violet-line);border-radius:16px;background:var(--surface);box-shadow:var(--shadow-sm)}.scope-decision-main{min-width:0;display:grid;gap:9px}.scope-decision-copy{min-width:0;display:grid;gap:2px}.scope-decision-copy b,.scope-decision-copy span{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.scope-decision-copy b{font-family:var(--display);font-size:1.062rem}.scope-decision-copy span{color:var(--ink-2);font-size:.8125rem}.scope-decision-main p{max-width:980px;max-height:2.8em;overflow:hidden;color:var(--ink-2);line-height:1.35}.scope-decision-preview{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px}.scope-decision-preview>div{min-width:0;border:1px solid rgba(231,223,211,.82);border-radius:8px;background:#fffdf9b8;padding:9px 10px}.scope-decision-preview span{color:var(--ink-3);font-family:var(--mono);font-size:.625rem;letter-spacing:.08em;text-transform:uppercase}.scope-decision-preview ul{display:grid;gap:3px;margin:6px 0 0;padding:0;list-style:none}.scope-decision-preview li{min-width:0;overflow:hidden;color:var(--ink-2);font-size:.8125rem;line-height:1.25;text-overflow:ellipsis;white-space:nowrap}.scope-decision-actions{flex:0 0 auto;display:grid;align-content:center;gap:8px;min-width:132px}.composer-wrap{position:sticky;bottom:0;padding:12px 26px 22px;background:linear-gradient(180deg,transparent,var(--paper) 22%)}.landing-layout .composer-wrap{position:static;width:min(760px,100%);justify-self:center;padding:0 0 26px;background:transparent}.typing-indicator{min-height:26px;display:inline-flex;align-items:center;gap:5px;width:fit-content;max-width:100%;margin:0 0 -4px 6px;color:var(--ink-3);font-family:var(--mono);font-size:.6875rem}.typing-indicator span{width:5px;height:5px;border-radius:50%;background:var(--violet);opacity:.38;animation:typingPulse 1.1s ease-in-out infinite}.typing-indicator span:nth-child(2){animation-delay:.12s}.typing-indicator span:nth-child(3){animation-delay:.24s}.typing-indicator b{min-width:0;overflow:hidden;margin-left:3px;text-overflow:ellipsis;white-space:nowrap}.admin-typing-indicator{margin:8px 0 0}@keyframes typingPulse{0%,80%,to{opacity:.24;transform:translateY(0)}40%{opacity:.86;transform:translateY(-2px)}}.composer{position:relative;width:100%;max-width:720px;margin:0 auto;display:grid;gap:8px;background:var(--surface);border:1.5px solid var(--line-2);border-radius:18px;padding:8px;box-shadow:var(--shadow-md);transition:border-color .15s ease,box-shadow .2s ease}.composer:focus-within{border-color:var(--violet);box-shadow:0 0 0 4px var(--violet-tint),var(--shadow-md)}.landing-layout .composer{border:1.5px solid rgba(214,204,185,.86);border-radius:24px;background:#fffdf9f5;padding:11px 11px 11px 20px;box-shadow:0 18px 44px #2f28221a,0 1px #ffffffd1 inset;transition:border-color .15s ease,box-shadow .2s ease}.landing-layout .composer:focus-within{border-color:var(--violet);box-shadow:0 0 0 4px var(--violet-tint),0 18px 44px #2f28221a,0 1px #ffffffd1 inset}.composer.drag-active{border-color:var(--violet);box-shadow:0 0 0 3px var(--violet-tint),var(--shadow-md)}.composer-drop-hint{position:absolute;inset:6px;z-index:2;display:grid;place-items:center;border:1px dashed rgba(101,43,217,.45);border-radius:7px;color:var(--violet);background:#faf6ffeb;font-weight:800;pointer-events:none}.composer-attachments{display:flex;flex-wrap:wrap;gap:8px;padding:0 0 2px}.draft-attachment{width:min(280px,100%);min-height:58px;display:grid;grid-template-columns:48px minmax(0,1fr) 28px;align-items:center;gap:10px;background:var(--surface);border:1px solid var(--line);border-radius:8px;padding:5px;box-shadow:var(--shadow-sm)}.draft-thumb,.draft-file-icon{width:48px;height:48px;border-radius:6px;border:1px solid var(--line);background:var(--paper-2)}.draft-thumb{display:block;object-fit:cover}.draft-file-icon{display:grid;place-items:center;color:var(--ink-2)}.draft-attachment-copy{min-width:0}.draft-attachment-copy b,.draft-attachment-copy small{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.draft-attachment-copy b{color:var(--ink);font-size:.8125rem}.draft-attachment-copy small{margin-top:2px;color:var(--ink-3);font-size:.75rem}.draft-remove{width:28px;height:28px;border:0;border-radius:7px;display:grid;place-items:center;color:var(--ink-2);background:var(--paper-2)}.draft-remove:hover{color:var(--ink);background:var(--line)}.composer-input-row{display:flex;align-items:flex-end;gap:8px}.composer textarea{flex:1;min-height:42px;max-height:130px;border:0;outline:none;resize:none;overflow:hidden;padding:10px 4px 10px 10px;background:transparent;color:var(--ink);font-size:1rem;line-height:1.35}.landing-layout .composer textarea{min-height:48px;padding:12px 0;font-size:1.03125rem}.landing-layout .composer textarea::placeholder{color:var(--ink-3)}.icon-button{width:42px;height:42px;min-height:42px;border-radius:12px;color:var(--ink-2);background:transparent}.icon-button:hover{color:var(--ink);background:var(--surface-2)}.send-button{width:42px;height:42px;min-height:42px;border-radius:12px;color:#fff;background:linear-gradient(180deg,var(--violet-2),var(--violet));box-shadow:var(--shadow-violet)}.landing-layout .icon-button,.landing-layout .send-button{width:48px;min-height:48px;border-radius:13px}.landing-layout .send-button{box-shadow:var(--shadow-violet)}.landing-layout .send-button:hover{background:var(--violet-3)}.send-button:disabled{opacity:.45}.composer-note{max-width:720px;margin-top:9px;margin-left:auto;margin-right:auto;text-align:center;color:var(--ink-3);font-size:.75rem}.landing-layout .composer-note{margin-top:10px;color:#7b7482;font-size:.8125rem}.toast{position:fixed;right:18px;bottom:18px;z-index:90;background:var(--ink);color:#fff;border-radius:8px;padding:12px 14px;box-shadow:var(--shadow-md)}.toast.error{background:var(--red)}.toast.notice{background:var(--green)}.toast.inline{position:static;margin-bottom:12px}.modal-backdrop{position:fixed;inset:0;z-index:80;display:grid;place-items:center;background:#140e1e75;-webkit-backdrop-filter:blur(6px);backdrop-filter:blur(6px);padding:18px}.modal-backdrop--scope{z-index:90}.modal{position:relative;width:min(420px,100%);background:var(--surface);border:1px solid var(--line);border-radius:var(--radius-xl);box-shadow:var(--shadow-lg);padding:24px}.scope-preview-modal{width:min(980px,calc(100vw - 32px));max-height:min(820px,calc(100vh - 32px));overflow:auto;padding:18px}.scope-preview-modal .scope-card{box-shadow:none}.scope-preview-actions{display:flex;justify-content:flex-end;gap:10px;margin-top:14px}.modal-x{position:absolute;right:12px;top:12px;width:34px;height:34px;border:0;border-radius:10px;background:var(--surface-2);color:var(--ink-2)}.modal-x:hover{background:var(--paper-2);color:var(--ink)}.modal-icon{width:44px;height:44px;border-radius:8px;display:grid;place-items:center;color:var(--violet);background:var(--violet-tint)}.modal h2{margin-top:16px}.modal p{color:var(--ink-2);margin-top:8px;line-height:1.45}.modal input,.admin-panel input,.admin-panel textarea,.admin-panel select,.admin-header select,.admin-login input{width:100%;border:1px solid var(--line-2);border-radius:8px;background:var(--surface);color:var(--ink);outline:none}.modal input{height:46px;padding:0 12px;margin:18px 0 12px}.checkout-backdrop{background:#140e1e6b}.checkout-modal{width:min(940px,calc(100vw - 32px));max-height:min(820px,calc(100vh - 32px));display:grid;grid-template-columns:minmax(0,1.25fr) minmax(300px,.85fr);gap:30px;overflow:auto;border-radius:var(--radius-xl);padding:36px 28px;background:var(--paper)}.checkout-order-head{min-width:0;align-self:start}.checkout-kicker{display:inline-flex;align-items:center;gap:8px;border:1px solid var(--violet-tint-2);border-radius:999px;background:var(--violet-tint);color:var(--violet-3);padding:7px 14px;font-size:.8125rem;font-weight:800}.checkout-order-head h2{margin-top:16px;font-size:2rem;line-height:1.05}.checkout-order-head>p{max-width:48ch;margin-top:12px;color:var(--ink-2);font-size:1rem;line-height:1.5}.checkout-order-list{margin-top:26px;display:grid;gap:12px}.checkout-order-line{display:flex;gap:13px;border:1px solid var(--line);border-radius:14px;background:var(--surface);padding:16px}.checkout-order-icon{width:40px;height:40px;flex:0 0 40px;display:grid;place-items:center;border:1px solid var(--violet-tint-2);border-radius:11px;color:var(--violet);background:var(--violet-tint)}.checkout-order-line b{font-size:.90625rem}.checkout-order-line p{margin-top:3px;color:var(--ink-2);font-size:.84375rem;line-height:1.45}.checkout-panel{align-self:start;position:sticky;top:0;overflow:hidden;border:1px solid var(--line);border-radius:var(--radius-xl);background:var(--surface);box-shadow:var(--shadow-md)}.checkout-head{border-bottom:1px solid var(--line);padding:22px 24px}.checkout-head h3{margin-top:6px;font-size:1.1875rem;line-height:1.12}.checkout-rows{display:grid;gap:12px;padding:18px 24px}.checkout-row{display:flex;align-items:baseline;justify-content:space-between;gap:14px;color:var(--ink-2);font-size:.875rem}.checkout-row b{color:var(--ink);text-align:right}.checkout-row.total{margin-top:2px;border-top:1px solid var(--line);padding-top:14px;color:var(--ink);font-weight:800}.checkout-row.total b{font-family:var(--display);font-size:1.625rem}.checkout-email-field{display:grid;gap:7px;padding:0 24px 16px;color:var(--ink-2);font-size:.8125rem;font-weight:800}.checkout-email-field input{margin:0;border:1.5px solid var(--line-2);border-radius:12px;background:var(--surface-2)}.checkout-submit{width:calc(100% - 48px);min-height:48px;margin:0 24px}.checkout-guarantee{display:flex;align-items:center;justify-content:center;gap:9px;padding:14px 24px 22px;color:var(--ink-3);font-size:.78125rem}@media(max-width:820px){.checkout-modal{grid-template-columns:1fr;gap:22px;padding:26px 18px}.checkout-panel{position:static}}.modal input:focus,.admin-panel input:focus,.admin-panel textarea:focus,.admin-login input:focus{border-color:var(--violet);box-shadow:0 0 0 3px var(--violet-tint)}.admin-login{min-height:100vh;display:grid;place-items:center;padding:20px}.admin-login form{width:min(420px,100%);background:var(--surface);border:1px solid var(--line);border-radius:8px;box-shadow:var(--shadow-md);padding:24px}.admin-login h1{margin-top:18px;font-size:2rem}.admin-login p{color:var(--ink-2);line-height:1.45;margin-top:8px}.admin-login .auth-hint{width:fit-content;border:1px solid var(--violet-line);border-radius:999px;padding:5px 9px;color:var(--violet-3);background:var(--violet-tint);font-family:var(--mono);font-size:.6875rem}.admin-login label,.admin-panel label{display:grid;gap:7px;color:var(--ink-2);font-weight:800;font-size:.8125rem}.admin-login input{height:44px;margin:20px 0 12px;padding:0 12px}.form-error{margin-top:12px;color:var(--red);font-weight:800}.admin-shell{height:100vh;min-height:0;position:relative;display:grid;grid-template-columns:286px minmax(0,1fr);overflow:hidden;background:var(--paper)}.admin-sidebar{height:100vh;min-height:0;display:flex;flex-direction:column;gap:9px;padding:14px;overflow:hidden;border-right:1px solid var(--line);background:#fffdf9eb}.admin-global-voice-alert{position:fixed;top:14px;left:max(304px,304px);right:18px;z-index:70;min-height:48px;display:flex;align-items:center;justify-content:space-between;gap:14px;border:1px solid rgba(159,18,57,.44);border-radius:8px;padding:8px 9px 8px 13px;color:#fff;background:#9f1239;box-shadow:0 14px 36px #9f123947,var(--shadow-md)}.admin-global-voice-copy{min-width:0;display:inline-flex;align-items:center;gap:10px}.admin-global-voice-copy>svg{flex:0 0 auto}.admin-global-voice-copy span{min-width:0;display:grid;gap:1px}.admin-global-voice-copy b,.admin-global-voice-copy small{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.admin-global-voice-copy b{font-size:.8125rem;font-weight:900}.admin-global-voice-copy small{color:#ffffffd6;font-size:.6875rem;font-weight:800}.admin-global-voice-alert button{flex:0 0 auto;min-height:32px;border:0;border-radius:7px;padding:0 12px;color:#9f1239;background:#fff;box-shadow:0 6px 14px #18161c29;font-size:.75rem;font-weight:900}.admin-queue-tabs,.admin-primary-nav{display:grid;gap:6px}.admin-queue-tabs{grid-template-columns:repeat(3,minmax(0,1fr))}.admin-primary-nav{grid-template-columns:1fr;padding-bottom:8px;border-bottom:1px solid var(--line)}.admin-ticket-state-row,.admin-support-queues{display:grid;gap:6px}.admin-ticket-state-row{grid-template-columns:repeat(auto-fit,minmax(74px,1fr))}.admin-support-queues{grid-template-columns:repeat(2,minmax(0,1fr))}.admin-support-queues.has-all{grid-template-columns:minmax(0,.88fr) minmax(0,1.3fr) 38px}.admin-queue-tabs button,.admin-primary-nav button,.admin-ticket-state-row button,.admin-support-queues button{min-width:0;min-height:32px;border:1px solid var(--line);border-radius:8px;display:inline-flex;align-items:center;justify-content:center;gap:7px;color:var(--ink-2);background:#fffdf9b3;font-weight:800;font-size:.75rem}.admin-support-queues button.is-icon{width:38px;padding:0}.admin-support-queues button.is-icon svg{flex:0 0 auto}.queue-unread-badge,.queue-voice-badge{min-width:18px;height:18px;display:inline-grid;place-items:center;border-radius:999px;color:#fff;font-size:.5625rem;font-style:normal;font-weight:900;line-height:1}.queue-unread-badge{background:var(--violet)}.queue-voice-badge{background:#9f1239}.admin-primary-nav button{min-height:38px;justify-content:flex-start;padding:0 11px}.admin-primary-nav button span{min-width:0;flex:0 1 auto;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.admin-primary-nav .admin-tab-badge{margin-left:auto}.admin-tab-badge{min-width:19px;height:19px;display:inline-grid;place-items:center;border-radius:999px;background:var(--violet);color:#fff;font-size:.625rem;font-style:normal;font-weight:900;line-height:1}.admin-queue-tabs button.active,.admin-primary-nav button.active,.admin-ticket-state-row button.active,.admin-support-queues button.active{color:var(--violet-3);background:var(--violet-tint);border-color:var(--violet-line)}.admin-filter-label{display:grid;gap:5px;color:var(--ink-2);font-size:.6875rem;font-weight:800}.admin-filter-label select{width:100%;height:32px;border:1px solid var(--line-2);border-radius:8px;background:var(--surface);color:var(--ink);padding:0 10px}.conversation-list{flex:1 1 auto;display:flex;flex-direction:column;gap:4px;overflow:auto;min-height:0}.conversation-row{width:100%;display:grid;grid-template-columns:minmax(0,1fr);gap:3px;text-align:left;background:transparent;border:1px solid transparent;border-left:3px solid transparent;border-radius:8px;padding:8px 9px 8px 8px}.conversation-row.active{background:var(--surface);border-color:var(--line);border-left-color:var(--violet);box-shadow:var(--shadow-sm)}.conversation-row.has-unread:not(.active){background:var(--surface);border-color:transparent}.conversation-title-row{display:flex;align-items:center;gap:8px;min-width:0}.conversation-title-row b{flex:1 1 auto;min-width:0}.conversation-row b,.conversation-row small{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.conversation-row b{font-size:.8125rem}.conversation-row small{margin-top:2px;color:var(--ink-3);font-size:.6875rem}.conversation-row.last-from-other .conversation-last-message{color:var(--green);font-weight:800}.conversation-row.close-requested .conversation-last-message{color:var(--amber);font-weight:900}.conversation-row.needs-human{border-color:#c2413a3d;border-left-color:var(--red);background:#c2413a14}.conversation-row.needs-human.active{border-color:#c2413a5c;border-left-color:var(--red);background:#c2413a1a}.conversation-row.has-live-voice{border-color:#9f123942;border-left-color:#9f1239;background:#9f123914}.conversation-row.has-live-voice.active{border-color:#9f123961;border-left-color:#9f1239;background:#9f12391a}.conversation-row.is-closed{opacity:.86}.conversation-row i{align-self:start;color:var(--violet);font-family:var(--mono);font-size:.625rem;font-style:normal}.conversation-row-status{display:flex;align-items:center;gap:6px;flex-wrap:wrap}.conversation-row.needs-human .conversation-row-status>span:last-child{color:var(--red);font-weight:900}.conversation-row.has-live-voice .conversation-row-status>span:last-child{color:#9f1239;font-weight:900}.human-attention-badge,.voice-attention-badge{width:fit-content;max-width:100%;min-height:26px;display:inline-flex;align-items:center;gap:6px;border:1px solid rgba(194,65,58,.88);border-radius:999px;padding:0 10px;color:#fff;background:var(--red);box-shadow:0 6px 14px #c2413a38;font-family:var(--body);font-size:.6875rem;font-weight:900;line-height:1;text-transform:uppercase;white-space:nowrap}.voice-attention-badge{border-color:#9f1239e0;background:#9f1239;box-shadow:0 6px 14px #9f123938}.human-attention-badge.compact,.voice-attention-badge.compact{min-height:20px;gap:4px;padding:0 7px;font-size:.5625rem}.human-attention-badge svg,.voice-attention-badge svg{flex:0 0 auto;color:#fff}.admin-main{height:100vh;min-width:0;min-height:0;display:flex;flex-direction:column;overflow:hidden;padding:12px}.admin-header{flex:0 0 auto;display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:8px;border-bottom:1px solid var(--line);padding-bottom:8px}.admin-header>div:first-child{flex:1 1 360px;min-width:0}.admin-ticket-summary{display:grid;gap:3px}.admin-ticket-email{min-width:0;max-width:min(820px,100%);overflow:hidden;color:var(--ink-2);text-overflow:ellipsis;white-space:nowrap;font-size:.9375rem;font-weight:800}.admin-ticket-status-line{min-width:0;max-width:min(820px,100%);display:flex;align-items:center;flex-wrap:wrap;gap:6px;color:var(--ink-3);font-size:.8125rem;font-weight:800;line-height:1.25}.admin-ticket-status-line>span{min-width:0}.admin-ticket-support-state{display:inline-flex;align-items:center;gap:5px;color:var(--ink-2)}.admin-ticket-support-state svg{flex:0 0 auto;color:var(--violet)}.admin-ticket-status-line.admin-support-line--human_active .admin-ticket-support-state,.admin-ticket-status-line.admin-support-line--voice-active .admin-ticket-support-state,.admin-ticket-status-line.admin-support-line--voice-active .admin-ticket-support-state svg{color:var(--green)}.admin-ticket-status-line.admin-support-line--customer-online .admin-ticket-support-state,.admin-ticket-status-line.admin-support-line--customer-online .admin-ticket-support-state svg{color:#9f1239}.admin-ticket-status-line b{max-width:320px;overflow:hidden;color:var(--red);text-overflow:ellipsis;white-space:nowrap}.admin-header h1{max-width:min(720px,100%);font-size:1.25rem;line-height:1.12;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.admin-header p{color:var(--ink-3);margin-top:3px;line-height:1.3;max-width:min(720px,100%);overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:.8125rem}.admin-ticket-meta{max-width:min(720px,100%);display:flex;align-items:center;flex-wrap:wrap;gap:6px;margin-top:4px;color:var(--ink-3);font-size:.8125rem;line-height:1.3}.admin-ticket-meta>span:not(.human-attention-badge){min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.admin-support-line{min-height:26px;display:inline-flex;align-items:center;gap:7px;margin-top:6px;border:1px solid var(--line);border-radius:999px;padding:0 10px;color:var(--ink-2);background:#fffdf9c7;font-size:.6875rem;font-weight:800}.admin-support-line.admin-support-line--voice-active{border-color:#23845a3d;color:var(--green);background:var(--green-tint)}.admin-support-line svg{color:var(--violet)}.admin-support-line.admin-support-line--human_active svg{color:var(--green)}.admin-support-line b{max-width:320px;overflow:hidden;color:var(--red);font-weight:800;text-overflow:ellipsis;white-space:nowrap}.admin-support-line small{color:var(--ink-3);font-family:var(--mono);font-size:.625rem;font-weight:900}.admin-human-request-notice{min-height:38px;display:inline-flex;align-items:center;justify-content:space-between;gap:12px;width:min(100%,620px);max-width:100%;border:1px solid rgba(194,65,58,.4);border-radius:8px;padding:6px 7px 6px 11px;color:#fff;background:var(--red);box-shadow:0 8px 18px #c2413a33;font-size:.75rem;font-weight:900}.admin-human-request-copy{flex:1 1 auto;min-width:0;display:inline-flex;align-items:center;gap:8px}.admin-human-request-copy span{min-width:0;line-height:1.25}.admin-human-request-action{flex:0 0 auto;min-height:30px;border:0;border-radius:7px;padding:0 11px;color:var(--red);background:#fff;box-shadow:0 4px 10px #18161c24;font-size:.6875rem;font-weight:900}.admin-human-request-action:disabled{opacity:.58}.admin-human-request-notice.is-voice-live{background:#9f1239;border-color:#9f12396b}.admin-human-request-copy svg,.admin-human-request-notice svg{flex:0 0 auto}.admin-voice-call-notice{min-height:38px;display:inline-flex;align-items:center;justify-content:space-between;gap:12px;width:min(100%,620px);max-width:100%;border:1px solid rgba(159,18,57,.42);border-radius:8px;padding:6px 7px 6px 11px;color:#fff;background:#9f1239;box-shadow:0 8px 18px #9f123933;font-size:.75rem;font-weight:900}.admin-voice-call-notice.is-ai-voice{border-color:var(--violet-line);color:var(--violet-3);background:var(--violet-tint);box-shadow:var(--shadow-sm)}.admin-voice-call-copy{flex:1 1 auto;min-width:0;display:inline-flex;align-items:center;gap:8px}.admin-voice-call-copy span{min-width:0;line-height:1.25}.admin-voice-call-copy svg,.admin-voice-call-notice svg{flex:0 0 auto}.admin-voice-call-action{flex:0 0 auto;min-height:30px;border:0;border-radius:7px;display:inline-flex;align-items:center;justify-content:center;gap:6px;padding:0 11px;color:#9f1239;background:#fff;box-shadow:0 4px 10px #18161c24;font-size:.6875rem;font-weight:900}.admin-voice-call-action:disabled{opacity:.58}.admin-voice-call-action.danger{color:#fff;background:#7f1d1d}.admin-voice-call-notice.is-ai-voice .admin-voice-call-action{color:var(--violet-3)}.admin-voice-notice-actions{flex:0 0 auto;display:inline-flex;align-items:center;gap:8px}.admin-header-actions{flex:0 0 auto;min-width:0;max-width:100%;display:flex;align-items:center;justify-content:flex-end;gap:8px;flex-wrap:wrap;padding-top:22px}.admin-header-actions .secondary{flex:0 0 auto;min-height:36px;padding:0 11px;font-size:.8125rem;white-space:nowrap}.admin-takeover-button{flex:0 0 auto;min-height:36px;border:1px solid rgba(194,65,58,.42);border-radius:8px;display:inline-flex;align-items:center;justify-content:center;gap:8px;padding:0 12px;color:#fff;background:var(--red);box-shadow:0 8px 18px #c2413a38;font-size:.8125rem;font-weight:900;white-space:nowrap}.admin-takeover-button:disabled{opacity:.58;box-shadow:none}.admin-voice-join-button{flex:0 0 auto;min-height:36px;border:1px solid rgba(159,18,57,.42);border-radius:8px;display:inline-flex;align-items:center;justify-content:center;gap:8px;padding:0 12px;color:#fff;background:#9f1239;box-shadow:0 8px 18px #9f123938;font-size:.8125rem;font-weight:900;white-space:nowrap}.admin-voice-join-button:disabled{opacity:.58;box-shadow:none}.admin-header-actions .voice-live-pill{flex:0 0 auto}.readonly-field{min-height:42px;display:grid;align-content:center;gap:2px;border:1px solid var(--line);border-radius:8px;background:var(--paper);padding:5px 10px}.readonly-field span{color:var(--ink-3);font-size:.625rem;font-family:var(--mono);text-transform:uppercase;letter-spacing:.08em}.readonly-field b{color:var(--ink);font-size:.8125rem}.admin-empty-state{min-height:320px;display:grid;place-items:center;align-content:center;gap:8px;color:var(--ink-3);text-align:center}.admin-empty-state h2{color:var(--ink);font-size:1.5rem}.admin-empty-state p{max-width:420px;color:var(--ink-2)}.admin-grid,.admin-workspace{flex:1 1 auto;min-height:0;display:grid;gap:12px}.admin-workspace{grid-template-columns:minmax(480px,1fr) minmax(300px,340px);grid-template-rows:minmax(0,1fr)}.admin-grid{grid-template-columns:minmax(360px,1fr) minmax(340px,380px);grid-template-rows:minmax(0,1fr)}.admin-panel{background:#fffdf9eb;border:1px solid var(--line);border-radius:8px;box-shadow:var(--shadow-sm);padding:12px;min-width:0;min-height:0}.thread-panel{display:grid;grid-template-rows:auto auto minmax(0,1fr) auto auto;min-height:0;overflow:hidden}.admin-conversation-pane{display:flex;flex-direction:column;min-height:0;overflow:hidden}.conversation-pane-head{flex:0 0 auto;display:flex;align-items:flex-start;justify-content:space-between;gap:12px;margin-bottom:8px}.conversation-pane-head .panel-title{margin-bottom:2px}.conversation-pane-head p{color:var(--ink-3);font-size:.75rem}.admin-live-chip{border:1px solid rgba(35,132,90,.2);border-radius:999px;padding:4px 8px;color:var(--green);background:var(--green-tint);font-size:.6875rem;font-weight:900}.admin-closed-notice{min-height:34px;display:inline-flex;align-items:center;gap:8px;width:fit-content;max-width:100%;margin:0 0 12px;border:1px solid rgba(35,132,90,.2);border-radius:999px;padding:0 11px;color:var(--green);background:var(--green-tint);font-size:.75rem;font-weight:800}.admin-close-flow-notice{min-height:34px;display:inline-flex;align-items:center;gap:8px;width:fit-content;max-width:100%;margin:0 0 12px;border:1px solid rgba(195,121,43,.28);border-radius:999px;padding:0 11px;color:var(--amber);background:var(--amber-tint);font-size:.75rem;font-weight:900}.admin-close-flow-notice.is-waiting{color:var(--ink-2)}.admin-thread-frame{position:relative;flex:1 1 0;min-height:0;overflow:hidden}.admin-conversation-pane .admin-closed-notice,.admin-conversation-pane .admin-close-flow-notice,.admin-conversation-pane .admin-human-request-notice,.admin-conversation-pane .admin-voice-call-notice,.admin-conversation-pane .admin-typing-indicator{flex:0 0 auto}.panel-title{display:flex;align-items:center;gap:8px;margin-bottom:10px;font-family:var(--display);font-weight:800}.admin-thread{height:100%;min-height:0;overflow:auto;display:flex;flex-direction:column;gap:12px;padding-right:4px}.admin-new-message-jump{bottom:12px}.admin-message{max-width:min(78%,620px);display:grid;gap:9px;align-items:end}.admin-message--customer,.admin-message--ai{grid-template-columns:30px minmax(0,1fr);align-self:flex-start}.admin-message--staff{grid-template-columns:minmax(0,1fr) 30px;align-self:flex-end}.admin-message--system{max-width:min(520px,100%);align-self:center;display:block}.admin-message--scope{max-width:min(430px,100%)}.admin-message--staff .admin-message-avatar{order:2;color:#fff;background:var(--violet);border-color:var(--violet)}.admin-message--ai .admin-message-avatar{color:var(--green);background:var(--green-tint);border-color:#23845a38}.admin-message-avatar{width:30px;height:30px;border:1px solid var(--line-2);border-radius:50%;display:grid;place-items:center;color:var(--ink-2);background:var(--surface);font-family:var(--mono);font-size:.6875rem;font-weight:900}.admin-message-content{min-width:0;display:flex;flex-direction:column;gap:5px;align-items:flex-start}.admin-message--staff .admin-message-content{order:1;align-items:flex-end}.admin-message--system .admin-message-content{align-items:center}.admin-message-meta{max-width:100%;display:flex;align-items:baseline;gap:7px;color:var(--ink-3);font-size:.6875rem;line-height:1.2}.admin-message-meta b,.admin-message-meta span{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.admin-message-meta b{color:var(--ink);font-size:.75rem}.admin-message-meta span{font-family:var(--mono);text-transform:uppercase;letter-spacing:.05em}.admin-bubble{max-width:100%;border-radius:8px;padding:10px 12px;font-size:.875rem;line-height:1.45;background:var(--surface);border:1px solid var(--line);box-shadow:var(--shadow-sm)}.admin-message--staff .admin-bubble{color:#fff;background:var(--violet);border-color:var(--violet)}.admin-message--ai .admin-bubble{color:var(--green);background:var(--green-tint);border-color:#23845a33}.admin-message--system .admin-bubble{background:var(--green-tint);border:1px solid rgba(35,132,90,.18);color:var(--green);font-family:var(--mono);font-size:.75rem;padding:8px 12px}.admin-message--customer .submission-attachments{justify-content:flex-start}.admin-message--staff .submission-attachments{justify-content:flex-end}.admin-reply{flex:0 0 auto;display:grid;grid-template-columns:minmax(0,1fr) 48px;align-items:stretch;gap:8px;margin-top:10px}.admin-reply textarea{width:100%;height:96px;min-height:96px;max-height:96px;border:1px solid var(--line-2);border-radius:8px;padding:12px 13px;resize:none;font-size:.9375rem;line-height:1.4;overflow-y:auto}.admin-reply textarea:focus{border-color:var(--violet);box-shadow:0 0 0 3px var(--violet-tint)}.admin-reply-actions,.button-row{display:flex;align-items:center;justify-content:flex-end;gap:8px}.admin-reply-actions{display:grid;grid-template-rows:1fr 1fr;align-items:stretch;gap:8px;min-height:96px}.admin-reply-actions .primary,.admin-reply-actions .secondary{width:48px;height:100%;min-height:0;padding:0;align-self:stretch}.ticket-inspector{display:flex;flex-direction:column;gap:9px;overflow:hidden}.inspector-head{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;flex-wrap:wrap}.inspector-head h2{margin-top:2px;font-size:1rem}.inspector-status{max-width:132px;border:1px solid var(--line);border-radius:999px;padding:4px 8px;color:var(--ink-2);background:var(--paper);font-size:.6875rem;font-weight:900;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.inspector-status.is-closed{color:var(--green);background:var(--green-tint);border-color:#23845a33}.inspector-controls{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:7px;border:1px solid var(--line);border-radius:8px;background:#f1ece494;padding:8px}.inspector-controls label{min-width:0;display:grid;gap:4px;color:var(--ink-3);font-size:.625rem;font-weight:900;text-transform:uppercase;letter-spacing:.04em}.inspector-controls select{height:34px;min-width:0;padding:0 9px;font-size:.75rem;font-weight:800;text-transform:none;letter-spacing:0}.inspector-controls .readonly-field{min-height:48px;background:var(--surface)}.close-confirmation-card{display:grid;gap:10px;border:1px solid rgba(195,121,43,.28);border-radius:8px;background:var(--amber-tint);padding:11px}.close-confirmation-card span{display:block;color:var(--amber);font-size:.625rem;font-weight:900;text-transform:uppercase;letter-spacing:.04em}.close-confirmation-card b{display:block;margin-top:3px;color:var(--ink);font-size:.875rem}.close-confirmation-card p{margin-top:4px;color:var(--ink-2);font-size:.75rem}.inspector-tabs{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:0;border-bottom:1px solid var(--line);padding-bottom:6px}.inspector-tabs button{min-width:0;min-height:28px;border:0;border-radius:7px;color:var(--ink-3);background:transparent;font-size:.625rem;font-weight:900}.inspector-tabs button.active{color:var(--violet-3);background:var(--violet-tint)}.inspector-body{min-height:0;overflow:auto;padding-right:2px}.inspector-section,.scope-editor,.operations-panel{display:flex;flex-direction:column;gap:9px;min-height:0}.scope-editor textarea,.operations-panel textarea{min-height:78px;padding:10px;resize:vertical}.scope-editor input,.operations-panel input{height:38px;padding:0 10px}.inspector-section-title{display:flex;align-items:center;gap:7px;color:var(--ink);font-family:var(--display);font-weight:800}.voice-intake-card{display:flex;align-items:center;justify-content:space-between;gap:3px;border:1px solid var(--line);border-radius:8px;background:var(--surface);padding:8px 9px}.voice-intake-card.is-live{color:var(--green);border-color:#23845a33;background:var(--green-tint)}.voice-intake-card span,.inspector-copy span,.inspector-facts span,.activity-list span{color:var(--ink-3);font-size:.6875rem;font-weight:900;text-transform:uppercase;letter-spacing:.04em}.voice-intake-card b{font-size:.8125rem}.voice-intake-card small{color:var(--red)}.inspector-facts{display:grid;gap:0;border:1px solid var(--line);border-radius:8px;overflow:hidden;background:var(--surface)}.inspector-facts div,.activity-list div{border:0;border-bottom:1px solid var(--line);border-radius:0;background:transparent;padding:9px 10px}.inspector-facts div:last-child,.activity-list div:last-child{border-bottom:0}.inspector-facts b{display:block;margin-top:2px;color:var(--ink);font-size:.8125rem}.inspector-copy{display:grid;gap:5px;line-height:1.45}.inspector-copy p,.inspector-copy li{color:var(--ink-2)}.activity-list{display:grid;gap:8px}.activity-list p{margin-top:4px;color:var(--ink-2);line-height:1.4}.two-col{display:grid;grid-template-columns:1fr 1fr;gap:10px}.saved-cards{display:grid;gap:8px;padding-top:12px;border-top:1px solid var(--line)}.saved-cards button{display:flex;align-items:center;justify-content:space-between;gap:10px;border:1px solid var(--line);background:var(--paper);border-radius:8px;padding:10px;text-align:left}.saved-cards i{color:var(--violet);font-family:var(--mono);font-size:.6875rem;font-style:normal}.orders-list,.notes-list{display:grid;gap:8px}.order-row,.notes-list div{background:var(--paper);border:1px solid var(--line);border-radius:8px;padding:11px}.order-row{display:grid;grid-template-columns:1fr 170px;gap:10px}.order-row b,.order-row span,.order-row small{display:block}.order-row span,.order-row small,.notes-list small{color:var(--ink-3)}.order-row select{width:100%;height:38px;padding:0 8px}.notes-list p{line-height:1.4}.team-layout{flex:1 1 auto;min-height:0;display:grid;grid-template-columns:minmax(300px,.8fr) minmax(360px,1.2fr);gap:16px;overflow:auto}.team-create,.team-list{display:grid;align-content:start;gap:12px}.team-create input,.team-create select{width:100%;height:40px;border:1px solid var(--line-2);border-radius:8px;background:var(--surface);color:var(--ink);padding:0 10px}.team-row{display:grid;grid-template-columns:minmax(0,1fr) auto;align-items:center;gap:12px;border:1px solid var(--line);border-radius:8px;background:var(--paper);padding:11px}.team-row b,.team-row small{display:block;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.team-row small{margin-top:3px;color:var(--ink-3)}.team-row i{color:var(--violet);font-family:var(--mono);font-size:.6875rem;font-style:normal}@media(max-height:920px){.landing-layout{padding:16px 0}.hero-panel{padding:4px 0 16px}.hero-copy{gap:14px}.hero-action{min-height:280px}.hero-stage{height:280px}.hero-button .easy-mark{width:146px;height:146px}.hero-button .easy-mark span{font-size:2rem}.hero-panel h1{font-size:clamp(2rem,3.8vw,2.75rem)}.hero-panel p{font-size:1.0625rem}.suggestions button{min-height:36px;font-size:.8125rem;padding:0 13px}.landing-layout .composer-note{margin-top:7px}}@media(max-height:740px){.landing-layout{padding:12px 0}.hero-copy{gap:11px}.hero-action{min-height:230px}.hero-stage{height:230px}.hero-button .easy-mark{width:122px;height:122px}.hero-button .easy-mark span{font-size:1.625rem}.hero-dome-hint{bottom:26px}.hero-panel h1{font-size:clamp(1.875rem,3.4vw,2.375rem)}.hero-panel p{font-size:1rem}.hero-action-copy span{display:none}}@media(max-width:980px){body:has(.admin-shell){overflow:hidden}.landing-layout{width:min(920px,calc(100% - 32px))}.hero-panel{grid-template-columns:minmax(0,1fr) minmax(190px,240px);gap:28px}.hero-action{min-height:260px}.hero-stage{height:260px}.hero-button .easy-mark{width:136px;height:136px}.hero-button .easy-mark span{font-size:1.875rem}.customer-workspace{grid-template-columns:1fr;grid-template-rows:auto minmax(0,1fr)}body:has(.customer-shell--workspace .empty-workspace) .customer-shell--workspace{height:auto;min-height:100vh;overflow:visible}.customer-sidebar{min-height:0;height:auto;max-height:44vh;grid-template-rows:auto minmax(120px,1fr) auto;border-right:0;border-bottom:1px solid var(--line)}.customer-workspace .chat-layout{min-height:0}.customer-workspace .chat-layout.empty-workspace{min-height:520px;overflow:visible}.customer-workspace .chat-layout.active{height:100%}.admin-shell{height:100vh;min-height:0;grid-template-columns:286px minmax(0,1fr);overflow:hidden}.admin-sidebar{height:100vh;min-height:0;overflow:hidden;border-right:1px solid var(--line);border-bottom:0}.admin-global-voice-alert,.customer-global-voice-alert{left:304px;right:12px}.conversation-list{flex:0 1 auto;max-height:240px}.admin-main{height:100vh;min-height:0;overflow:hidden}.admin-workspace{grid-template-columns:minmax(360px,1fr) minmax(260px,320px);grid-template-rows:minmax(0,1fr)}.admin-grid{grid-template-columns:1fr;grid-template-rows:auto}.thread-panel{grid-row:auto;min-height:min(620px,82vh)}.scope-editor,.operations-panel,.ticket-inspector{grid-column:auto;grid-row:auto}.admin-header,.admin-header-actions,.team-layout{display:grid;grid-template-columns:1fr}.admin-header-actions{justify-content:stretch;padding-top:0}.admin-header-actions .secondary,.admin-header-actions .admin-takeover-button,.admin-header-actions .admin-voice-join-button{width:100%}.operations-panel{grid-column:auto}.admin-reply{grid-template-columns:1fr}.admin-reply-actions{grid-template-columns:repeat(2,48px);grid-template-rows:none;justify-content:flex-end;min-height:42px}.admin-reply-actions .primary,.admin-reply-actions .secondary{height:42px;min-height:42px}}@media(max-width:680px){.admin-global-voice-alert,.customer-global-voice-alert{left:10px;right:10px;top:10px;align-items:stretch;flex-direction:column}.admin-global-voice-alert button,.customer-global-voice-alert button{width:100%}.admin-global-voice-actions,.customer-global-voice-actions{width:100%;display:grid;grid-template-columns:1fr}.customer-top{padding:0 14px}.customer-top--landing{height:70px}.customer-top--landing .brand-lockup b{font-size:1.0625rem}.customer-top--landing .brand-lockup span{font-size:.75rem}.customer-top--landing .top-link.as-button{min-height:38px;padding:0 12px}.top-actions{gap:9px}.customer-top .profile-chip{max-width:44px;padding-right:5px}.customer-top .profile-copy{display:none}.chat-layout{width:calc(100vw - 20px)}.landing-layout{width:calc(100% - 20px);height:auto;min-height:calc(100svh - 70px);grid-template-rows:auto auto;padding:18px 0 16px}.landing-layout .hero-panel{overflow:visible}.customer-workspace .chat-layout{padding:16px 10px 18px}.customer-workspace .chat-layout.empty-workspace{min-height:430px;grid-template-rows:auto auto auto auto}.ticket-empty-panel{align-self:start;gap:16px;padding:4px 0 12px}.ticket-empty-copy{justify-items:start;text-align:left}.ticket-empty-panel h1{font-size:1.75rem;line-height:1.06}.ticket-empty-panel p{font-size:.875rem}.ticket-empty-suggestions{grid-template-columns:1fr}.ticket-empty-suggestions button{min-height:56px;padding:10px 12px}.ticket-empty-suggestions span{font-size:.8125rem}.support-strip,.support-actions{align-items:stretch;flex-direction:column}.support-actions,.support-actions .secondary,.support-actions .customer-voice-join-button{width:100%}.live-voice-panel{grid-template-columns:auto minmax(0,1fr)}.live-voice-status{grid-column:1 / -1;justify-items:stretch}.live-ai-feed{grid-column:1 / -1}.live-voice-stats{justify-content:stretch}.live-voice-stats span{flex:1 1 92px}.live-voice-leave{width:100%}.live-voice-buttons{grid-column:1 / -1;display:grid;grid-template-columns:1fr}.live-ai-transcript p{grid-template-columns:1fr;gap:2px}.scope-decision-bar{align-items:stretch;flex-direction:column}.scope-decision-actions{display:grid;grid-template-columns:repeat(3,minmax(0,1fr))}.scope-decision-actions .primary,.scope-decision-actions .secondary{min-width:0;padding:0 8px}.scope-preview-actions{display:grid;grid-template-columns:1fr 1fr}.customer-sidebar{padding:10px}.hero-panel h1{font-size:2.625rem}.landing-layout .hero-panel{grid-template-columns:1fr;align-content:start;gap:18px;padding:4px 0 18px}.landing-layout .hero-copy{gap:13px}.landing-layout .hero-action{order:-1;min-height:auto;justify-items:end;gap:8px;padding:0}.landing-layout .hero-action-index{top:20px;left:20px}.landing-layout .hero-stage{width:100%;height:150px;place-items:center end;padding-right:16px;border-radius:20px;background:radial-gradient(56% 76% at 84% 50%,rgba(242,236,254,.95) 0%,transparent 74%)}.landing-layout .hero-pulse-ring{top:50%;left:auto;right:16px;width:104px;height:104px;margin:-52px 0 0}.landing-layout .hero-shock{top:50%;left:auto;right:16px;width:100px;height:100px;margin:-50px 0 0}.landing-layout .hero-dome-hint{display:none}.landing-layout .hero-action-copy{max-width:220px;text-align:right}.landing-layout .hero-button .easy-mark{width:96px;height:96px}.landing-layout .hero-button .easy-mark span{font-size:1.375rem}.landing-layout .hero-panel h1{max-width:440px;font-size:2.875rem;line-height:1}.landing-layout .hero-panel p{max-width:440px;font-size:1rem}.suggestions{width:100%;justify-content:stretch}.suggestions button{flex:1 1 100%;justify-content:flex-start}.landing-layout .composer-wrap{width:100%}.landing-layout .composer{border-radius:18px;padding:9px}.landing-layout .composer textarea{min-height:44px;font-size:1rem}.landing-layout .icon-button,.landing-layout .send-button{width:42px;min-height:42px}.message{max-width:92%}.scope-grid,.scope-card__bottom,.two-col{grid-template-columns:1fr;flex-direction:column;align-items:stretch}.status-pill{display:none}.composer{gap:6px;padding:8px}.composer-input-row{gap:6px}.draft-attachment{width:100%}.icon-button,.send-button{width:38px}}@media(max-width:420px){.customer-top--landing .brand-lockup span{display:none}.landing-layout .hero-panel h1{font-size:2.5rem}.landing-layout .hero-action-copy{display:none}}:root{--violet-ink: var(--violet-3);--violet-tint2: var(--violet-tint-2);--sh-xs: var(--shadow-xs);--sh-sm: var(--shadow-sm);--sh-md: var(--shadow-md);--sh-lg: var(--shadow-lg);--sh-violet: var(--shadow-violet);--r-xl: var(--radius-xl)}html:has(.customer-shell:not(.customer-shell--workspace)),body:has(.customer-shell:not(.customer-shell--workspace)),#root:has(.customer-shell:not(.customer-shell--workspace)){background:var(--paper)}body:has(.customer-shell:not(.customer-shell--workspace)){overflow-y:auto;overflow-x:hidden;overscroll-behavior-y:none}.customer-shell:not(.customer-shell--workspace){min-height:100%;height:auto;overflow:visible;background:var(--paper)}.customer-shell:not(.customer-shell--workspace) .customer-solo{flex:1 1 auto;min-height:calc(100svh - 74px);display:flex;flex-direction:column}.easy-mark{width:96px;height:96px}.easy-mark span{font-size:22px;font-weight:800}.easy-mark.small{width:30px;height:30px;border-radius:9px}.easy-mark.small span{font-size:11px}.customer-top--landing{position:relative;top:auto;z-index:10;width:100%;max-width:1120px;height:auto;min-height:74px;margin:0 auto;padding:22px 32px;border-bottom:0;background:transparent;box-shadow:none;-webkit-backdrop-filter:none;backdrop-filter:none}.customer-top--landing .brand-lockup{gap:11px}.customer-top--landing .brand-lockup b{font-size:19px;font-weight:700;line-height:1}.customer-top--landing .brand-lockup span{display:block;margin-top:1px;color:var(--ink-3);font-size:12px;font-weight:500;line-height:1.2}.customer-top--landing .top-link.as-button{min-height:0;border:1.5px solid var(--line-2);border-radius:11px;padding:9px 18px;color:var(--ink);background:var(--surface);box-shadow:var(--sh-xs);font-size:14.5px;font-weight:700;line-height:1.3}.customer-top--landing .top-link.as-button:hover{border-color:var(--line-3);background:var(--surface-2)}.chat-layout.landing-layout{flex:1 1 auto;width:100%;max-width:1120px;min-height:calc(100svh - 74px);height:auto;margin:0 auto;padding:0 32px 168px;display:grid;grid-template-rows:auto;align-content:stretch}.landing-layout .hero-panel{min-height:auto;overflow:visible;scrollbar-gutter:auto;display:grid;grid-template-columns:minmax(0,1.04fr) minmax(0,.96fr);align-items:center;gap:56px;padding:clamp(24px,5vh,54px) 0 36px}.landing-layout .hero-copy{min-width:0;display:block;text-align:left}.landing-layout .hero-kicker{min-height:0;display:inline-flex;align-items:center;gap:8px;border:1px solid var(--violet-tint2);border-radius:999px;padding:7px 14px;color:var(--violet-ink);background:var(--violet-tint);box-shadow:none;font-size:13px;font-weight:700}.landing-layout .hero-panel h1{width:100%;max-width:none;margin-top:22px;color:var(--ink);font-size:clamp(38px,5vw,60px);font-weight:700;line-height:.98;text-wrap:balance}.landing-layout .hero-panel p{width:100%;max-width:42ch;margin-top:22px;color:var(--ink-2);font-size:19px;line-height:1.5;text-wrap:auto}.landing-layout .hero-proof{margin-top:24px;display:flex;align-items:center;flex-wrap:wrap;gap:11px;color:var(--ink-3);font-size:14px;font-weight:500}.landing-layout .hero-proof-avatars i{width:28px;height:28px;border:2.5px solid var(--paper);margin-left:-9px}.landing-layout .hero-proof>span:last-child{min-width:0;max-width:100%}.landing-layout .suggestions{width:auto;max-width:540px;margin-top:28px;display:flex;flex-wrap:wrap;justify-content:flex-start;gap:10px}.landing-layout .suggestions button{flex:0 1 auto;min-height:0;display:inline-flex;align-items:center;justify-content:flex-start;gap:9px;border:1px solid var(--line-2);border-radius:999px;padding:10px 16px;color:var(--ink);background:var(--surface);box-shadow:var(--sh-xs);font-size:14px;font-weight:600;line-height:1.2;text-align:left;transition:border-color .14s ease,transform .1s ease,background .14s ease}.landing-layout .suggestions button:hover{border-color:var(--violet-line);color:var(--violet-ink);background:var(--surface);transform:translateY(-1px)}.landing-layout .suggestions svg{flex:none;color:var(--violet)}.landing-layout .hero-action{order:0;min-height:0;width:100%;display:grid;place-items:center;gap:0;padding:0;position:relative}.landing-layout .hero-action-index{position:static;color:var(--ink-4);font-family:var(--body);font-size:12px;font-weight:700;letter-spacing:0}.landing-layout .hero-stage{position:relative;width:360px;max-width:100%;height:340px;margin-top:14px;display:grid;place-items:center;overflow:hidden;border-radius:var(--r-xl);padding:0;background:radial-gradient(54% 50% at 50% 48%,var(--violet-tint) 0%,transparent 70%)}.landing-layout .hero-stage:after{content:"";position:absolute;inset:0;pointer-events:none;background-image:linear-gradient(var(--line-2) 1px,transparent 1px),linear-gradient(90deg,var(--line-2) 1px,transparent 1px);background-size:46px 46px;opacity:.18;-webkit-mask-image:radial-gradient(52% 48% at 50% 48%,#000,transparent 72%);mask-image:radial-gradient(52% 48% at 50% 48%,#000,transparent 72%)}.landing-layout .hero-button .easy-mark{width:188px;height:188px}.landing-layout .hero-button .easy-mark span{font-size:44px}.landing-layout .hero-pulse-ring{top:50%;left:50%;right:auto;width:204px;height:204px;margin:-102px 0 0 -102px}.landing-layout .hero-shock{top:50%;left:50%;right:auto;width:188px;height:188px;margin:-94px 0 0 -94px}.landing-layout .hero-dome-hint{display:block;position:absolute;z-index:7;left:50%;bottom:46px;transform:translate(-50%);color:var(--ink-3);font-family:var(--mono);font-size:11px;letter-spacing:.14em;text-transform:uppercase;white-space:nowrap}.landing-layout .hero-action-copy{display:block;max-width:none;margin-top:14px;text-align:center}.landing-layout .hero-action-copy b{display:block;font-size:17px;font-weight:700}.landing-layout .hero-action-copy span{display:block;margin-top:4px;color:var(--ink-3);font-size:14px;line-height:1.35}.landing-layout .composer-wrap{position:fixed;left:50%;right:auto;bottom:max(18px,env(safe-area-inset-bottom));z-index:30;width:min(720px,calc(100vw - 64px));max-width:720px;transform:translate(-50%);padding:0;background:transparent;pointer-events:none}.landing-layout .composer-wrap>*{pointer-events:auto}.landing-layout .composer{max-width:720px;border:1.5px solid var(--line-2);border-radius:18px;padding:8px;background:var(--surface);box-shadow:var(--sh-md)}.landing-layout .composer:focus-within{border-color:var(--violet);box-shadow:0 0 0 4px var(--violet-tint),var(--sh-md)}.landing-layout .composer textarea{min-height:24px;padding:9px 4px 9px 10px;color:var(--ink);font-size:15px;line-height:1.5}.landing-layout .icon-button,.landing-layout .send-button{width:42px;height:42px;min-height:42px;border-radius:12px}.landing-layout .composer-note{max-width:720px;margin:9px auto 0;color:var(--ink-3);font-size:12px}.modal-backdrop:has(.auth-modal){padding:clamp(18px,4vw,38px)}.auth-card{display:block;width:100%;max-width:min(560px,calc(100vw - 44px));border-radius:var(--r-xl);box-shadow:var(--sh-lg);padding:30px clamp(28px,5vw,44px) 32px;text-align:center}.auth-modal{max-height:min(820px,calc(100svh - 44px));overflow-y:auto;overflow-x:hidden;overscroll-behavior:contain;scrollbar-gutter:auto}.auth-card>.easy-mark{width:78px;height:78px;margin:0 auto}.auth-card>.easy-mark span{font-size:18px}.auth-card>.easy-mark+div{margin-top:16px}.auth-card .eyebrow{margin-top:0;color:var(--violet);font-family:var(--mono);font-size:11px;letter-spacing:.12em;text-transform:uppercase}.auth-card h1{margin-top:8px;font-size:clamp(25px,4.4vw,34px);line-height:1;text-wrap:balance}.auth-card>.easy-mark+div p{margin-top:10px;max-width:36rem;margin-right:auto;margin-left:auto;color:var(--ink-2);font-size:15px;line-height:1.45}.google-button{min-height:52px;margin-top:20px;background:var(--surface);font-size:18px}.auth-modal .google-button svg,.auth-modal .primary svg{flex:none}.divider{margin:17px 0}.magic-form{display:flex;flex-direction:column;gap:12px}.auth-card p.auth-foot{max-width:36rem;margin:17px auto 0;color:var(--ink-3);font-size:12px;line-height:1.45}.auth-success{margin-top:16px;display:grid;grid-template-columns:minmax(0,.7fr) minmax(0,1.3fr);gap:8px 16px;border:1px solid #c7e9d2;border-radius:14px;padding:14px 16px;color:var(--ink-2);background:var(--green-tint);text-align:left}.auth-success b{display:flex;align-items:center;color:var(--green);font-size:14px;line-height:1.25}.auth-success span{display:block;margin-top:0;color:var(--ink-2);font-size:13px;line-height:1.35}.auth-success a{display:inline-flex;align-items:center;min-height:32px;margin-top:10px;border:1px solid rgba(35,132,90,.22);border-radius:8px;padding:0 11px;color:var(--green);background:#ffffff7a;font-size:13px;font-weight:800}@media(max-width:620px),(max-height:760px){.auth-card{max-width:min(480px,calc(100vw - 28px));padding:24px 22px 26px}.auth-card>.easy-mark{width:68px;height:68px}.auth-card>.easy-mark span{font-size:16px}.auth-card h1{font-size:25px}.auth-success{grid-template-columns:1fr}}@media(max-width:880px){.chat-layout.landing-layout{padding-right:32px;padding-left:32px}.landing-layout .hero-panel{grid-template-columns:1fr;gap:36px;padding-bottom:36px;text-align:center}.landing-layout .hero-copy{text-align:center}.landing-layout .hero-kicker,.landing-layout .suggestions{justify-content:center}.landing-layout .hero-panel p,.landing-layout .suggestions{margin-right:auto;margin-left:auto}.landing-layout .hero-proof{justify-content:center}}@media(max-width:680px){.customer-top--landing{min-height:70px;padding:18px 24px}.customer-top--landing .brand-lockup b{font-size:19px}.customer-top--landing .brand-lockup span{display:block;font-size:12px}.chat-layout.landing-layout{padding:0 24px 158px;min-height:auto}.landing-layout .composer-wrap{width:min(720px,calc(100vw - 48px));bottom:max(14px,env(safe-area-inset-bottom))}.landing-layout .composer-note{display:none}.landing-layout .hero-panel{align-content:start;gap:36px;padding:12px 0 40px;scrollbar-gutter:auto}.landing-layout .hero-panel h1{max-width:min(540px,calc(100vw - 80px));margin-right:auto;margin-left:auto;font-size:clamp(38px,11vw,54px)}.landing-layout .hero-panel p{max-width:min(42ch,calc(100vw - 96px));margin-right:auto;margin-left:auto;font-size:19px}.landing-layout .hero-proof{max-width:min(42ch,calc(100vw - 96px));margin-right:auto;margin-left:auto}.landing-layout .suggestions{width:100%;max-width:min(540px,calc(100vw - 64px));flex-wrap:nowrap;justify-content:flex-start;overflow-x:auto;overscroll-behavior-x:contain;padding-bottom:6px;scrollbar-width:none}.landing-layout .suggestions button{flex:0 0 auto;white-space:nowrap}.landing-layout .suggestions::-webkit-scrollbar{display:none}.landing-layout .hero-action{justify-items:center;gap:0}.landing-layout .hero-action-index{display:none}.landing-layout .hero-stage{width:360px;max-width:100%;height:340px;place-items:center;border-radius:var(--r-xl);padding:0;background:radial-gradient(54% 50% at 50% 48%,var(--violet-tint) 0%,transparent 70%)}.landing-layout .hero-button .easy-mark{width:188px;height:188px}.landing-layout .hero-button .easy-mark span{font-size:44px}.landing-layout .hero-dome-hint{display:block}.landing-layout .hero-action-copy{display:block;text-align:center}.landing-layout .composer{border-radius:18px;padding:8px}.landing-layout .composer textarea{min-height:24px;font-size:15px}}@media(max-width:420px){.customer-top--landing .brand-lockup span{display:block}.customer-top--landing .top-link.as-button{padding:8px 14px}.landing-layout .hero-panel h1{font-size:38px}.landing-layout .hero-panel p{font-size:17px}.landing-layout .hero-action-copy{display:block}}